Note: The job is a remote job and is open to candidates in USA. Cognitive Medical Systems is an IT and software engineering services company focused on enhancing U.S. government healthcare programs. The DevOps Engineer will ensure the reliability and performance of enterprise applications while leading application operations, production support, and deployment activities.
Responsibilities
- Monitor, support, and maintain production applications to ensure system availability, reliability, and performance
- Review application, server, and system logs to proactively identify, troubleshoot, and resolve issues
- Perform root cause analysis and implement corrective actions to prevent recurring incidents
- Respond to production incidents, outages, and escalations in a timely manner
- Establish operational monitoring, alerting, and support procedures
- Partner with development teams to improve application resiliency, observability, and supportability
- Manage and maintain Microsoft SQL Server environments supporting enterprise applications
- Monitor database performance, storage utilization, indexing strategies, and query optimization
- Develop and execute database maintenance plans to support increasing claims and transaction volumes
- Proactively identify capacity constraints and implement scalability improvements
- Support database backups, recovery procedures, and data integrity initiatives
- Collaborate with development teams on data architecture and performance optimization
- Lead and manage application deployments across Development, Test, Staging, and Production environments
- Develop, document, and continuously improve deployment processes and release procedures
- Coordinate release activities across technical teams and stakeholders
- Validate deployment readiness and execute rollback procedures when necessary
- Maintain deployment schedules and ensure minimal disruption to business operations
- Support CI/CD processes and release automation efforts
- Support an Agile, Lean, and SAFe-based environment utilizing DevSecOps, CI/CD, and related methodologies
- Manage source control repositories using GitHub or Bitbucket
- Create, maintain, and optimize automated build and deployment pipelines
- Collaborate on policies, standards, governance, and best practices for software development and operational support
- Partner with developers to improve application performance, maintainability, and deployment efficiency
- Utilize development experience to troubleshoot application issues and support code-level analysis
- Contribute to application enhancements and technical debt reduction activities
- Support JavaScript-based application development efforts as needed
Skills
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline
- Eight (8) years of additional relevant experience may be substituted for education
- Minimum of five (5) years of experience supporting enterprise applications in an operations, DevOps, production support, or engineering role
- Experience supporting production environments with high-volume transactional systems
- Experience leading application deployments and release management activities
- Experience supporting Microsoft-based enterprise applications and infrastructure
- Experience conducting in-depth troubleshooting, triage, root cause analysis, and continuous service improvement activities
- Ability to obtain a Government Public Trust clearance
- U.S. Citizenship required
Benefits
- Be part of a mission-driven organization making a difference in healthcare IT.
- Collaborate with innovative and passionate professionalsthat are there to support you at every turn.
- Enjoy a supportive work/life balance with the flexibility of a 100% remote company.
- Benefit from opportunities for growth and development in a dynamic environment.
Company Overview
Cognitive Medical Systems’ purpose is to empower people and organizations to optimize healthcare delivery through innovative technology solutions. It was founded in 2010, and is headquartered in San Diego, California, USA, with a workforce of 51-200 employees. Its website is http://cognitivemedicalsystems.com.