Note: The job is a remote job and is open to candidates in USA. LifeStance Health is a leading mental health practice group dedicated to helping individuals and communities with their mental health needs. They are seeking a Senior Salesforce Administrator to join their agile team, focusing on the Health Cloud, Experience Cloud, and Sales Cloud modules to develop technical solutions and optimize Salesforce integration.
Responsibilities
- Serve as a project lead for credentialing’s participation in the integration and ongoing optimization of Salesforce Health Cloud
- Develop system and workflow solutions that meet the scope and requirements while focusing on scalability and maintainability
- Work closely with Product Owners and business stakeholders to ensure scope and requirements are properly defined and executed upon
- Collaborate with Quality Assurance (QA), product owners, and designers
- Act as a subject matter expert for credentialing systems, workflows, and operational processes, including assisting with issue resolution and help desk support
- Interface with team members to troubleshoot, debug, and fix issues in production and sandbox environments
- Manage system releases and communication to team members
- Create reports, dashboards, and custom report types
- Manage users, profiles, roles, permission sets, and permission set groups
- Create complex flows utilizing loops, email alerts, and custom actions
- Readily share knowledge across the team
- Champion best practices, coding standards, and documentation
- Participate and engage in all Scrum Ceremonies and regular code reviews
- Develop, maintain, and deliver training materials and user guidance related to Salesforce Health Cloud and credentialing systems
- Evolve individual Salesforce certifications and credentials
- Help shape the platform roadmap and influence architectural decisions
- Serve as a trusted technical partner to Product, QA, and business stakeholders
Skills
- Certified Salesforce Administrator preferred
- 3+ years of experience working with the Salesforce Platform
- Experience working in an Agile environment following SDLC
- Must comply with HIPAA rules and regulations
- Ability to collaborate on projects across stacks and blended teams
- Must be data driven, objective, and goal oriented
- Effectively communicate and understand project requirements
- Strong sense of ownership and ability to work cross functionally
- Self-driven with the ability to work with minimal supervision
- Qualified candidates must be legally authorized to be employed in the United States
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
- Experience in a Healthcare setting preferred
- Experience with Gearset (or equivalent Salesforce DevOps tooling)
Benefits
- Medical
- Dental
- Vision
- AD&D
- Short and long-term disability
- Life insurance
- 401k retirement savings with employer match
- Paid parental leave
- Paid time off
- Holiday pay
- Employee Assistance Program
Company Overview
LifeStance is a national provider of behavioral healthcare services with operations across the country. It was founded in 2017, and is headquartered in Bellevue, Washington, USA, with a workforce of 5001-10000 employees. Its website is https://lifestance.com/.