[Remote] Senior Human Resources Generalist

Note: The job is a remote job and is open to candidates in USA. CareMetx is dedicated to delivering industry-leading patient access solutions and support services. The Senior Human Resources Generalist is responsible for performing HR-related duties, including benefits administration, employee relations, and compliance with employment laws.

Responsibilities

• Administer various human resource plans and procedures for all organization personnel; assist in the development and implementation of personnel policies and procedures; prepare and maintain the employee handbook and the policies and procedures manual
• Participate in developing department goals, objectives, and systems
• Administer the compensation program; monitor the performance evaluation program and revise as necessary
• Perform benefits administration, including claims resolution, change reporting, and communicating benefits information to employees
• Conducts New Hire Orientations that foster a positive first impression of the company. Keeps presentation materials, notes and associated handouts up to date and relevant and maintained within the most recent marketing templates
• Assists with managing Onboarding/Offboarding administration, including the timely approval of benefit approval notifications within the payroll system
• Maintains the timely flow of EAF changes within the payroll system by responding to notifications for approvals. Ensures that job descriptions are recorded for title changes and salary is reviewed for its appropriateness in accordance with ranges
• Answers questions that come into the HR inbox promptly and attends to the associated follow-up
• Ensures data within the HRIS system is accurate and up to date, communicates methods to adjust errors to management team and follows through with updates/corrections
• Provides HR Policy guidance and interpretation with guidance, in accordance with company handbook and applicable laws. Handles employee relations issues, counseling, and investigations with either employees and/or managers through effective communication, adherence to company policies and procedures and gathering pertinent documentation. Ability to identify problems, review related information, develop and evaluate options and assist with implementing solutions
• Handle employee relations counseling, outplacement counseling, and exit interviewing
• Maintain Human Resource Information System records and compile reports from the database
• Ensures collaboration exists amongst HR team when interpreting and adhering to policies and practices and trains and mentors the Human Resources assistant
• Maintains the integrity of the storage of employee files and Human Resources related instructions, presentations, and other information on the shared drive
• Responds to unemployment claims and gathers pertinent documentation as necessary to respond to and mitigate claims
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance and update SOPs in company’s system
• Gives advice on pay and other remuneration issues, including promotion and benefits
• Assists with open enrollment and with annual preparation efforts for open enrollment
• Manages COBRA correspondence tracking and associated follow up
• Keeps informed of HR issues, and trends and legislation and advises HR department staff on needed changes
• Maintains general knowledge of employment practices, procedures and concepts for recruitment, selection, benefits administration, employee development, performance management, compensation and training
• Possess a solid understanding of employment laws (e.g., ACA, HIPAA, FMLA, FLSA, etc.) to ensure compliance with federal, state, and local jurisdictions. General knowledge of federal and state labor and employment practices. General knowledge of wage-and-hour laws and regulations
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled
• Performs other duties as assigned

Skills

• Bachelor's degree in human resources management, organizational development, or a related field
• 4-5 years' experience in an HR role
• Proficient in Microsoft Office Programs
• Knowledge of principles and procedures for recruitment, employee relations, training, compensation and benefits
• Proficiency with or the ability to quickly learn the organization's HRIS which includes talent management system
• Ability to effectively communicate both orally and in writing with peers
• Ability to act with integrity, professionalism, and confidentiality
• Strong oral, written communication and listening skills
• Working legal knowledge of employment laws (ERISA, COBRA, FMLA, workers compensation, ADA and other laws and regulations regarding the workplace)
• Excellent computer skills with proficiency in MS Word, Excel and PowerPoint
• Ability to act with tact and diplomacy in sensitive situations
• Excellent interpersonal and coaching skills
• Excellent time management and organizational skills
• Ability to work independently and collaboratively
• Ability to maintain a high level of confidentiality
• Strong analytical and problem-solving skills
• Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled
• SHRM-CP or PHR certification desired

Company Overview

Company H1B Sponsorship