Note: The job is a remote job and is open to candidates in USA. Author Health is revolutionizing mental health care delivery and is seeking a Market Development Lead to expand their footprint in Texas. This role focuses on building partnerships with primary care groups and community organizations to drive patient enrollment in behavioral health services while ensuring effective integration of solutions into care workflows.
Responsibilities
- Own and execute a data-driven growth strategy within your assigned market, building a pipeline of engaged primary care practices/hospitals and increasing provider participation
- Meet with PCPs, hospitals, clinic administrators, case managers, and referral coordinators to educate them on our behavioral health services, remove adoption barriers, and drive patient referrals
- Develop tailored engagement plans for high-priority practices, ensuring consistent follow-up and relationship-building to support long-term partnerships
- Maintain timely and accurate documentation of market activities conducted
- Achieve growth and engagement targets, including increasing provider referrals, onboarding new clinics, and expanding our presence in key regions
- Lead market implementation efforts for new partnerships, managing workstreams related to provider onboarding, training, and workflow integration
- Serve as the primary point of contact for assigned clinics and hospitals, maintaining regular check-ins and troubleshooting any operational challenges to ensure seamless collaboration
- Partner with Author’s Market Operations team to support patient outreach and engagement
- Develop and deliver training sessions and presentations for a variety of clinical and administrative audiences
- Identify opportunities for process improvements to enhance the provider experience and increase patient access to behavioral health services
- Serve as the subject matter expert for your market, providing insights on local healthcare dynamics, competitive landscape, and referral trends
- Collaborate cross-functionally with internal teams, including Growth, Field Operations, and Clinical Operations, to refine market strategies, conduct partner outreach, and support overall company expansion
- Bring creative solutions to the table when challenges arise—we’re a startup, after all!
Skills
- 3-5 years of experience in healthcare (behavioral health or primary care experience is a bonus!)
- Additional experience in sales, healthcare sales, customer success, customer experience, or project management
- Excellent communication and interpersonal skills
- Ability to rapidly learn and adapt to different environments
- Proficiency with Google Slides, Sheets, Docs required
- Own and execute a data-driven growth strategy within your assigned market, building a pipeline of engaged primary care practices/hospitals and increasing provider participation
- Meet with PCPs, hospitals, clinic administrators, case managers, and referral coordinators to educate them on our behavioral health services, remove adoption barriers, and drive patient referrals
- Develop tailored engagement plans for high-priority practices, ensuring consistent follow-up and relationship-building to support long-term partnerships
- Maintain timely and accurate documentation of market activities conducted
- Achieve growth and engagement targets, including increasing provider referrals, onboarding new clinics, and expanding our presence in key regions
- Lead market implementation efforts for new partnerships, managing workstreams related to provider onboarding, training, and workflow integration
- Serve as the primary point of contact for assigned clinics and hospitals, maintaining regular check-ins and troubleshooting any operational challenges to ensure seamless collaboration
- Partner with Author's Market Operations team to support patient outreach and engagement
- Develop and deliver training sessions and presentations for a variety of clinical and administrative audiences
- Identify opportunities for process improvements to enhance the provider experience and increase patient access to behavioral health services
- Serve as the subject matter expert for your market, providing insights on local healthcare dynamics, competitive landscape, and referral trends
- Collaborate cross-functionally with internal teams, including Growth, Field Operations, and Clinical Operations, to refine market strategies, conduct partner outreach, and support overall company expansion
- Bring creative solutions to the table when challenges arise—we're a startup, after all!
- Creative, strategic thinker
- Strong organizational and communication skills
- Excellent customer service skills; capability to build strong relationships
- Ability to interpret data and draw insights to inform planning
- Clear understanding of PCP/patient referral process
- Bilingual (Spanish-English) strongly preferred
Benefits
- Retirement savings plan (401k) Plan up to 3.5% company match
- Low cost benefits package for employee and dependents ( medical/ dental/ vision/ STD/ Life Insurance)
- Paid vacation
- Paid sick leave
- 9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total!
- Performance-based bonuses
Company Overview
Author Health provides care and treatment for Medicare Advantage recipients with substance use disorders and serious mental illness. It was founded in 2023, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is http://authorhealth.com.