Note: The job is a remote job and is open to candidates in USA. Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. As a GTM AI Engineer, you will design and execute AI-driven workflows to enhance Superhuman's go-to-market strategies, translating business needs into automations that improve sales processes. This role involves building AI-powered systems that integrate with existing tools to optimize revenue generation.
Responsibilities
- Architect end-to-end AI workflows for GTM use cases like prospecting and deal execution, defining data flows, system integrations, and automation logic
- Ship 5 - 10 production AI workflows per quarter, from initial scoping through to live deployment and any subsequent iterations
- Configure MCPs and AI infrastructure and tooling; determine where data needs to come from and how it gets delivered to the right people or systems
- Manage Superhuman's MCP and AI connector library available to the GTM org, ensuring the tooling is discoverable, maintained, and actively adopted
- Break down high-level business goals (e.g. 'AI-inspect our pipeline') into concrete technical requirements and build against them
- Partner with business partners and sellers to surface workflow pain points and translate them into AI-ready specifications
- Own and prioritize a live backlog of AI use cases for the GTM org; gathering ideas from sellers, business partners, and leadership and operationalizing the best ones
- Identify and evaluate tools, vendors and AI capabilities relevant to our GTM tech stack
Skills
- 5+ years in GTM Systems, Revenue Operations, Sales Operations, or a similar role in high-growth SaaS environments
- Hands-on experience building AI-powered workflows, automations, or agents in a business context (not just prompt engineering)
- Extensive experience with Clay, building multi-step workflows that pull data from multiple sources and take action
- Proficiency with AI tools like Claude, Gemini or Perplexity for workflow automation, including prompt design, tool use, and agentic task orchestration
- Extensive experience with MCP (Model Context Protocol) configuration and AI agent frameworks
- Solid understanding of how enterprise GTM tools connect together; i.e. CRM (Salesforce), CPQ (DealHub), sales engagement (Outreach), conversation intelligence (Gong), data enrichment (Zoominfo) and adjacent tooling with experience in administering these or similar tools
- Comfortable working from ambiguity to delivery; you can take a rough idea and ship something real in weeks, not quarters
- Excellent communicator who can translate technical ideas from non-technical stakeholders
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Company Overview
Superpowers, everywhere you work. Mail, Docs, and AI that work in every app and tab. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://superhuman.com.