Note: The job is a remote job and is open to candidates in USA. ADLINK Technology is a leading provider of embedded computing hardware for critical industries. They are seeking a Technical Sales Engineer to work closely with the sales team to drive solutions that meet customer needs, manage opportunities, and provide technical support throughout the design process.
Responsibilities
- Manage new opportunities that require Technical Sales Engineer support through the use of SalesForce
- Work with the ADLINK sales team to win custom system level design opportunities which will include travel for onsite customer meetings
- Create customer facing presentations and documentation materials specific to technical content. Do not let the Sales team create this content, this is the responsibility of the Technical Sales Engineer
- Work with PSM team, when necessary, to support new opportunities that require detailed technical support
- Create and provide detailed, customer facing, technical content which will be used in Proposals and Statement of Work (SOW)
- Strong communication skills including presenting to the customer
- Strong Technical Program Management skills required to lead development of projects during the NPI process
- Support customers technical requests and issues, drive to root cause, and bring value to our customers by being responsive to their needs
- Track and manage ODM/DMS+ projects using Excel for action trackers to ensure project performance and customer expectations are met
- Create and manage project schedules (MS Project) to maintain project timelines for ODM/DMS+ and customized projects
- Lead hardware design activities from prototype to production phases, driving resolutions for customer reported issues
- Help develop NRE, Tooling, and certification plans
- Review and identify gaps in BOM Costs by working with internal AATI engineering teams, the Business Unit, and DMS+ as appropriate
- In San Jose Office as needed
- Help develop NRE, Tooling, and certification plans
- Provide regular management reports detailing team metrics including work loading, schedule tracking, project cost tracking, and others as agreed too
- Mentor, train, and nurture junior team members on ADLINK process; correct design techniques and best practices
Skills
- Minimum of BSEE or equivalent
- Minimum of 10 years related experience
- Demonstrated leadership skills
- Ability to work with customers as well as internal teams
- Demonstrated ability to work with cross functional teams
- Familiarity with high-speed design and debug techniques
- Familiarity with PC architecture
- Must be organized through and possess excellent written and verbal communication skills
- Using a computer
- Using standard SW tools for daily tasks like Word, Excel, Power Point
- Using Engineering tools to view Schematics and PCB Layouts
- Using small tools like screw drivers and plyers
- English speaking with good verbal and written communication skills
Benefits
- Medical, Dental, and Vision Insurance
- Life, AD&D, Short Term Disability, and Long-Term Disability insurance
- 401k retirement plan
- HSA, Health Care FSA and Dependent Care FSA
- Vacation and Sick Leave
- Paid holidays
Company Overview