[Remote] Solution Account Manager - AI Revenue Management

Note: The job is a remote job and is open to candidates in USA. RealPage, Inc. is a company focused on enhancing operational performance for multifamily portfolios through its platform. The Solution Account Manager plays a key role in connecting customers with the platform, recommending strategies to optimize performance and increase portfolio yields by collaborating with various stakeholders.

Responsibilities

• Navigate customer business scenarios to consult on asset strategy and configure AI Revenue Management accordingly
• Articulate the AI revenue management value proposition and develop credibility for its concepts and benefits across client organizations
• Build and maintain relationships with customers and internal RealPage staff
• Conduct regular performance analysis regarding financial results, revenue management adoption behavior, leasing velocity and market conditions, and present results to leadership
• Answer modeling-related questions and provide thoughtful feedback to customers
• Consult with customers on parameter configurations and make recommendations for necessary changes
• Efficiently participate in multiple projects and use Salesforce to track and update project steps
• Maintain a working knowledge of the integration with each Property Management System
• Identify opportunities for adoption and expansion of RealPage products
• Provide input and feedback, from a business user’s perspective to the RealPage product group, on solutions features and functionality
• Coordinate with other RealPage teams as needed to facilitate timely implementation and overall client success with an emphasis on the other pillar products that support AI Revenue Management
• Prepare and deliver in person and virtual solution reviews
• Work alongside Customer Success Managers to parter on creating client outcomes

Skills

• Bachelor's degree or equivalent combination of education and experience
• 5 years of experience in multifamily property management or related industry
• Displays business acumen and understanding of organizational agility
• Experience using Microsoft office products; Microsoft Excel, Power Point and Word
• Excellent communication skills, both written and verbal, with ability to influence others
• Strong project management skills required; ability to manage multiple priorities simultaneously
• Familiarity with RealPage products or other property management software
• Ability to adapt to change and work well in an autonomous dynamic environment
• Ability to travel up to 20% and work outside normal business hours at times depending upon workload
• Demonstrated ability to proactively assess and address risk
• Analytical background and ability to learn new systems quickly
• Familiarity with RealPage products or other property management software
• Experience delivering professional presentations and dealing with senior executives
• Demonstrated ability to understand and advise on the impact of all facets of operations that can impact revenue performance
• Familiarity with RealPage products including but not limited to: OneSite Leasing and Rents, Performance Analytics, Business Intelligence, Market Analytics, Flex Marketing, ILM and Leasing Analytics, AI Screening, Amenity Optimization
• 5 years of experience in revenue management
• Working knowledge of multiple RealPage products or other property management software
• Experience mentoring or training others
• Experience delivering professional presentations and dealing with senior executives

Benefits

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus based on position.

Company Overview