Note: The job is a remote job and is open to candidates in USA. CVS Health is dedicated to building a world of health around every individual, aiming to simplify health care for communities. The Senior Manager - UX Design will collaborate with various teams to ensure high-quality designs and stakeholder satisfaction, while also developing user experience strategies and understanding customer journeys.
Responsibilities
- Collaborate with other Design, Product, and Development managers to ensure alignment across projects
- Proactively work with reports to ensure high quality designs and stakeholder satisfaction
- Collaborate with other Design Managers and Director on user experience strategy
- Work with agile leadership to ensure Design team quality, efficiency and velocity meets team needs
- Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects
- Translate complex cognitive challenges across multiple projects into elegant user experiences delivered across multiple channels
- Gain stakeholder support for designs by clearly communicating design vision and rationale
- Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you
Skills
- Has a strong portfolio of work that includes exceptionally crafted desktop, native app design and mobile best practices
- Has a minimum of 5 years' experience in Desktop, native app design, including IxD and visual design
- Has proven experience in driving and delivering design from initial concepts to in-market experiences
- Has 3 years of experience leading design collaboration sessions with a range of stakeholders
- Has proven experience defining design direction, communicating rationale to a non-design audience, and successful advocacy for design decisions
- Is fluent in Figma
- Ability to mentor junior designers
- Strong portfolio of work including examples of mobile web, desktop and app experiences
- Strong understanding of design system and component-based design
- Strong understanding of native mobile and responsive web platforms and designing UI solutions within them
- Ability to conceptualize, design, and deliver experiences
- Ability to communicate user needs and demonstrate how proposed designs solve those to internal team and other stakeholders
- Ability to collaborate with designers, strategists, managers, and technologists
- Ability to collaborate with product owners, scrum masters and engineering teams within an agile process
- Ability to present to senior stakeholders and build support UX work initiatives (Ability to direct the work of others)
- Knowledge of user-centered design philosophy and process
- Hands on experience with wire framing and prototyping tools
- Attention to detail and passion for excellence
- Ability to work within design systems
- Candidates for this role demonstrate exceptional UX & UI design craft, Application and understanding of desktop & native platform best practices, creative problem-solving and curiosity, comfort navigating ambiguity, proactive collaboration, and good communication skills
- They should feel comfortable working independently and take initiative to plan their work against a defined goal
- The person occupying this role will work together with a wide range of disciplines and stakeholders
- The person occupying this role will use a working knowledge of AI in the design thinking and design delivery process
- They should feel comfortable applying data-driven design principles to guide product decisions and influence analytics strategy
Benefits
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- This position also includes an award target in the company’s equity award program.
- This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
- The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Company Overview
CVS Health is a health solutions company that provides an integrated healthcare services to its members. It was founded in 1963, and is headquartered in Woonsocket, Rhode Island, USA, with a workforce of 10001+ employees. Its website is https://www.cvshealth.com/.