Note: The job is a remote job and is open to candidates in USA. Stepful is reimagining allied healthcare training by offering affordable and innovative programs to help learners launch high-demand healthcare careers. As the Senior Manager, Healthcare Strategy & Operations, you will own key special projects, support program performance, and drive cross-functional coordination to ensure alignment on program priorities.
Responsibilities
- Support program performance by driving execution against agreed-upon goals related to profitability, margin, and unit economics
- Partner with functional leaders to build and maintain program-level scorecards, including financial and qualitative metrics
- Execute against a program roadmap defined with the SVP of Growth, while surfacing insights, risks, and opportunities to inform prioritization and decision-making
- Identify gaps in performance and works with cross-functional partners to drive improvements
- Contribute to the development of business cases for program initiatives, investments, or optimizations
- Facilitate coordination across Sales, CS, Learning, and Ops to ensure teams are aligned on program priorities
- Support integrated planning processes across functions to drive cohesive execution
- Identify and escalates risks, misalignment, or tradeoffs impacting program outcomes
- Help drive accountability across teams for delivering against shared goals
- Support coordination with instructors, SMEs, and other stakeholders for key initiatives and B2B opportunities
- Prepare program performance updates, risks, and insights for senior leadership reviews
- Partner with leadership on external stakeholder interactions (e.g., accreditors, regulators, trade associations)
- Contribute program insights to resource allocation and prioritization discussions
Skills
- 7+ years of experience, including in an operational role at a high-growth startup
- Passionate about helping students change their lives through access to education
- Thrive in a fast-paced, ambiguous environment
- Highly analytical, taking a structured approach to breaking down complex problems
- Excellent communication skills that reflect in clear and concise writing and presenting
- Expert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levels
- Willing to do whatever it takes to get the job done successfully and maintain a high bar for execution
- Learn quickly through experimentation
- Worked in EdTech or HealthTech
Benefits
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
Company Overview
Stepful is an online platform offering training and certification for various healthcare jobs. It was founded in 2021, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.stepful.com.Company H1B Sponsorship
Stepful has a track record of offering H1B sponsorships, with 8 in 2025, 1 in 2024, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.