Note: The job is a remote job and is open to candidates in USA. Travel Planning Careers is seeking service-focused and detail-oriented individuals to join their team as Customer Support Cruise Specialists. This entry-level role involves assisting clients with cruise planning and providing a smooth booking experience from start to finish, with training and support provided.
Responsibilities
- Assist clients with exploring cruise options, itineraries, and onboard experiences
- Support the booking and confirmation process for cruise reservations
- Respond to customer questions regarding destinations, cruise lines, and travel requirements
- Review reservation details to ensure accuracy, including dates and traveler information
- Maintain organized records of client bookings and communications
- Provide timely follow-up and support before and after travel
Skills
- Strong communication skills with a customer-first approach
- Detail-oriented with the ability to stay organized
- Comfortable using online systems and booking tools
- Ability to work independently in a remote or structured environment
- Customer service, hospitality, or administrative experience is helpful but not required
Benefits
- Structured onboarding and role-specific training
- Access to cruise booking platforms and travel resources
- Ongoing development and support
- Flexible work environment
- Collaborative and team-oriented culture
Company Overview
Travel Planning Careers connects individuals with opportunities in the travel industry through flexible and remote travel planning, booking coordination, and customer service roles. It was founded in 2017, and is headquartered in , with a workforce of 11-50 employees. Its website is https://aisleandabroad.online/.