Note: The job is a remote job and is open to candidates in USA. Risk Strategies Company is seeking a detail-oriented Policy Administration Specialist to support policy issuance for both ISO-based and custom insurance programs. This role involves assembling policy documents, supporting manual rating, and maintaining accuracy while collaborating with various internal teams.
Responsibilities
- Assemble policies using approved ISO forms, endorsements, declarations, and Oxford’s custom coverage language
- Combine ISO and custom coverages into complete, accurate policy packets when required
- Ensure correct forms, edition dates, and versions are used
- Maintain organized electronic policy files and perform quality checks for accuracy
- Support manual rating using ISO rules, loss costs, and Excel‑based worksheets
- Assist with pricing and documentation for custom coverages
- Clearly document rating assumptions and decisions to support consistency and audit needs
- Help monitor and apply changes from ISO updates or internal program changes
- Assist with issuing and maintaining custom coverage forms, schedules, and program terms
- Track coverage versions and support updates in collaboration with Underwriting and Compliance
- Help standardize custom coverage components to support future automation
- Maintain logs and documentation related to issued policies and forms
- Support internal audits and regulatory requests related to policy issuance
- Help create and maintain simple SOPs, checklists, and workflows
- Support the transition from manual policy issuance to Oxford’s Policy Administration System
- Assist with testing, process documentation, and user feedback during implementation
- Serve as a go‑to resource for understanding policy workflows, system requirements and serve as the point of contact for developing those standard operating procedures
- Collaborate with internal teams and vendors to improve policy issuance processes
- Work closely with Underwriting, Insurance Operations, Compliance, and Sales
- Help bridge underwriting intent with operational execution
- Contribute to building scalable, efficient policy administration processes
Skills
- Bachelor's degree preferred (business, risk management, finance, or related field)
- 3–6 years of experience in insurance operations, policy administration, underwriting support, or a related role
- Hands‑on experience assembling or reviewing commercial P&C policies
- Exposure to ISO forms (usage, form selection, endorsements)—deep expertise not required
- Experience working with manual or semi‑manual policy issuance processes
- Experience assembling insurance policies or working with policy documentation
- Experience with policy administration systems
- Familiarity with ISO forms and commercial P&C concepts
- Strong knowledge of Excel and structured templates
- Strong attention to detail and organized work habits
- Interest in process improvement and systems implementation
- Ability to work collaboratively across teams
- Clear communication skills and a proactive mindset
- Experience with custom coverages is a plus but not required
Company Overview