Note: The job is a remote job and is open to candidates in USA. Cypress HCM is seeking an OTC Business Process Consultant to support Order-to-Cash process transformation initiatives. The role focuses on analyzing workflows, facilitating process discovery sessions, and documenting processes to streamline operations using Oracle Fusion capabilities.
Responsibilities
- Facilitate workshops and process discovery sessions with subject matter experts
- Document current-state and future-state Order-to-Cash workflows
- Develop SOPs, job aids, decision trees, and process guidance documentation
- Analyze customer invoicing, collections, and revenue workflows
- Identify automation and process improvement opportunities within Oracle Fusion
- Partner with business teams to standardize and optimize operational procedures
- Capture business rules, decision points, exceptions, and workflow dependencies
- Support ongoing process transformation initiatives and Oracle Fusion adoption
Skills
- Experience supporting Order-to-Cash or Customer Invoicing processes
- Strong Oracle Fusion functional experience
- Proven process mapping and process improvement background
- Experience facilitating stakeholder workshops and requirements sessions
- Ability to create SOPs, job aids, and business process documentation
- Strong analytical and problem-solving skills
- Experience identifying workflow automation opportunities
- Excellent communication and stakeholder management skills
- Shared Services experience
- Media, advertising, or agency billing experience
- Exposure to collections and revenue operations
- Lean, Continuous Improvement, or Value Stream Mapping experience
Company Overview
Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions. It was founded in 2005, and is headquartered in Walnut Creek, California, USA, with a workforce of 51-200 employees. Its website is http://cypresshcm.com.