Note: The job is a remote job and is open to candidates in USA. Firstup is dedicated to improving the employee experience and serves many Fortune 100 companies with its intelligent communication platform. The company is looking for a Manager of Software Engineering to lead the development of customer-facing AI-enabled web applications for its SaaS platform, ensuring high standards for scalability, reliability, and security while managing a distributed team of engineers.
Responsibilities
- Lead the design, development, and delivery of enterprise-grade, customer-facing web applications using modern microservices architectures
- Provide senior technical leadership through architecture decisions, design reviews, and code reviews, ensuring scalability, reliability, security, and maintainability
- Drive the thoughtful adoption of Generative AI tools and coding agents to increase developer productivity, improve code quality, and accelerate innovation
- Partner closely with Product Management and Design to translate complex business requirements into scalable technical solutions
- Manage, mentor, and grow a distributed team of software and quality engineers, fostering a culture of ownership, accountability, and continuous improvement
- Own production health for your teams’ services, including on-call rotations, incident response, and post-incident reviews in a 'you build it, you run it' environment
- Lead operational excellence initiatives to improve observability, resiliency, automation, and alignment with defined SLOs and enterprise SLAs
Skills
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience
- 10+ years of professional software engineering experience, including 3+ years managing and developing engineering teams
- Proven experience delivering customer-facing Enterprise SaaS products at scale
- Strong hands-on or architectural experience with AWS (compute, storage, networking, security, monitoring)
- Deep understanding of distributed systems, cloud-native design, and microservices architectures
- Experience with modern frontend frameworks such as React and backend frameworks such as Ruby on Rails or equivalent technologies
- Proficiency with PostgreSQL or similar relational databases
- Demonstrated success operating in a production-owned, 'you build it, you run it' environment
- Excellent leadership, communication, and decision-making skills in cross-functional Agile/Scrum environments
- Experience scaling and evolving Enterprise SaaS platforms through periods of growth or technical transformation
- Demonstrated experience leveraging Generative AI tools and coding agents in software development workflows
- Exposure to HR Tech or other regulated enterprise domains
Benefits
- An excellent PTO program
- Great health benefits
- A casual and friendly environment
- Remote work
- A leadership team who truly believes in your growth 6 both personally and professionally
Company Overview
Firstup is an employee communication and engagement platform connecting companies with their valued asset and their employees. It was founded in 2010, and is headquartered in San Bruno, California, USA, with a workforce of 201-500 employees. Its website is https://firstup.io/.Company H1B Sponsorship
Firstup has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.