[Remote] Lead Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. Definitive Healthcare is a leading company in healthcare data analytics, dedicated to empowering customers with actionable intelligence. They are seeking a Lead Technical Program Manager to oversee cross-functional technical projects, ensuring on-time delivery and effective stakeholder communication while driving operational excellence and continuous improvement across teams.

Responsibilities

• Manage cross-functional technical projects and contribute to larger program initiatives from initiation through execution, delivery and operationalization for healthcare and life sciences data and analytics products
• Manage product development initiatives across Product and Engineering and/or technical initiatives with IT
• Partner with stakeholders to define project scope, objectives, timelines, success metrics, dependencies, and implementation plans and drive alignment and commitment to delivery outcomes
• Develop and maintain detailed project plans, roadmaps, RAID logs, communication plans, release schedules, and status reporting
• Coordinate cross-functional teams to ensure alignment on priorities, milestones, deliverables, and timelines
• Facilitate project meetings, stakeholder reviews, and program governance activities
• Drive quarterly planning, roadmap alignment, prioritization, and execution tracking activities
• Contribute to the continuous improvement of program and project management practices
• Drive decision-making across stakeholders by clearly framing tradeoffs, risks, and recommendations, and escalating with proposed paths forward
• Partner closely with engineering, data and IT teams to understand system architecture, data flows, and technical dependencies to inform execution planning
• Support and maintain program governance standards, reporting frameworks, operating cadences, and execution processes
• Apply appropriate delivery methodologies based on the nature of the initiative, including agile practices where applicable
• Ensure transparency into project status, risks, dependencies, resource constraints, and delivery timelines
• Help drive operational efficiency and process improvement initiatives across teams
• Maintain consistency in project documentation, reporting, and communication practices
• Support software labor capitalization practices where applicable
• Support agile development practices and contribute to continuous improvement of team processes
• Operate within and help scale a structured program management framework, including governance cadences, standardized reporting, and execution rigor across Product & Engineering and IT
• Produce clear and concise project and stakeholder updates, including dashboards and status reports
• Drive consistent and effective use of Jira, Confluence and/or Asana for transparent project planning, reporting, project tracking and time tracking
• Support and improve Tempo time tracking adoption
• Prepare executive-ready status reports, dashboards, meeting materials, and KPI tracking
• Support cross-program reporting and delivery visibility initiatives
• Help improve workflows, reporting structures, and team collaboration practices
• Identify and proactively manage project and program risks, issues, assumptions, and dependencies
• Coordinate mitigation plans and escalate critical concerns appropriately with clear recommendations and impact framing
• Track cross-functional dependencies to support successful delivery outcomes
• Support teams in resolving blockers and navigating competing priorities
• Build strong working relationships across technical and business teams
• Facilitate cross-team coordination to ensure alignment on priorities, timelines, and dependencies
• Provide clear, effective communication among stakeholders at varying organizational levels and functions
• Translate complex technical or operational information into concise and actionable updates
• Provide regular program updates on project status, risks, and outcomes to leadership and stakeholders
• Support organizational change management and stakeholder engagement activities where needed
• Interface regularly with senior leadership to provide executive-level updates, influence priorities, and support strategic decision-making
• Foster collaboration, accountability, and operational excellence across teams
• Contribute to a culture of continuous improvement and disciplined execution
• Share best practices and support onboarding or mentoring of junior team members as appropriate
• Act as a reliable and proactive partner within the Program Management organization

Skills

• Bachelor's degree in Computer Science, Engineering, or a related technical field required
• 8+ years of experience managing cross-functional technical projects and contributing to complex program delivery
• Proven experience managing programs related to software engineering, data science, data engineering, and other technical domains
• Deep understanding of agile development frameworks and engineering operations
• Strong understanding of the software development life cycle required, and software development experience preferred
• Experience operating in a matrixed organization and driving complex cross-team dependencies at scale
• Ability to operate effectively in environments involving data platforms, pipelines, APIs, and distributed systems
• Excellent organizational, communication, facilitation, and stakeholder management skills
• Strong critical thinking skills with the ability to manage multiple priorities in a fast-paced, evolving environment
• Proficiency with project management and collaboration tools including Jira, Confluence and Asana required; experience with Tempo a plus
• Results-driven, adaptable, self-motivated and comfortable navigating ambiguity
• Exposure to AI/ML initiatives, data platforms, or DevSecOps practices preferred
• Experience with executive reporting, governance processes, and cross-functional coordination preferred
• PMP, SAFe, Scrum, or related certifications preferred

Benefits

• Depending on the position, employees may also be eligible to participate in a company bonus or commission plan.
• All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution.
• Competitive benefits package including great healthcare benefits and a 401(k) match

Company Overview

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