Note: The job is a remote job and is open to candidates in USA. EMS Management & Consultants, Inc. is seeking a Business Development Manager responsible for driving new revenue growth through strategic prospecting and relationship development. The role involves managing the full sales cycle and positioning the company as a trusted partner to municipal and health system clients.
Responsibilities
- Own and execute a defined territory sales plan to achieve and exceed assigned revenue, pipeline, and activity targets
- Develop and maintain a strong understanding of the EMS industry, including the operational, financial, and regulatory challenges faced by municipal, county and health system organizations
- Lead the full sales cycle, including opportunity identification and qualification, discovery, proposal development, Request for Proposal (RFP) response support, pricing strategy, contract negotiation, and deal closure
- Effectively present and differentiate EMS|MC’s value proposition to prospective clients, positioning the organization as a trusted, long-term partner
- Proactively prospect and develop new business opportunities through outbound outreach, referrals, networking, and participation in industry events and trade shows
- Build, manage, and sustain strong relationships with key decision makers and influencers within municipal, county, and health system organizations
- Demonstrate strong Customer Relationship Management (CRM) discipline by accurately documenting all sales activities, opportunities, forecasts, and client communications; the CRM serves as the system of record for sales reporting and forecasting
- Collaborate closely with teams on RFP development and responses, as well as campaign execution and lead generation efforts as needed
- Partner with Client Success and Operations teams to ensure alignment during the sales process and support continuous improvement initiatives
- Represent and actively support the company’s mission, values, and commitment to customer success in all internal and external interactions
- Participate in company-sponsored meetings, committees, conferences, and events to increase brand awareness and generate pipeline
- Provide backup and cross-functional support to Client Success team members and management as required
- Perform other duties as assigned
Skills
- Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field, or equivalent experience
- 1-3+ years of successful sales experience with a demonstrated track record of meeting or exceeding revenue and activity quotas, including driving measurable sales growth
- Minimum of 1 years' experience selling complex solutions within the EMS industry and/or health systems, with a strong understanding of long, multi-stakeholder sales cycles
- Proven experience selling to municipal and county government organizations and/or health systems, including familiarity with public-sector procurement processes
- Working knowledge of cooperative purchasing laws and experience leveraging cooperative contracts to facilitate and accelerate the sales process
- Experience conducting outbound prospecting and lead qualification using phone, email, and digital channels
- Proficiency using CRM systems with a strong commitment to data accuracy, activity tracking, forecasting, and documentation
- Familiarity with structured or value-based sales methodologies (e.g., Franklin Covey, Spin, Miller Heiman, or similar)
- Ability to effectively articulate and sell software- and hardware- based solutions; experience with healthcare billing or revenue cycle concepts is a plus
- Demonstrated knowledge of healthcare regulatory and compliance environments, including HIPAA, Medicare, Medicaid, insurance, liability, and related reimbursement models
- Proven ability to successfully work remotely, manage a large geographic territory, and prioritize time effectively
- Strong project management skills with the ability to manage multiple initiatives, meet deadlines, and adapt in a fast-paced environment
- Excellent written and verbal communication skills, including strong listening, critical thinking, decision-making, and presentation abilities
- High level of integrity and accountability, with a demonstrated commitment to ethical business practices
- Strong customer service orientation with the ability to collaborate effectively across cross-functional teams while also working independently
- Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients
- 5+ years of progressive experience in business development, enterprise sales, or strategic account management roles
- Demonstrated success selling complex, multi-year solutions within healthcare, EMS, public safety, or government sectors
- Strong experience leading formal procurement efforts, including RFPs, Requests for Information (RFIs), and competitive bid processes within municipal, county, or health system organizations
- Proven ability to develop and sustain long-term strategic client relationships, serving as a trusted advisor to executive-level stakeholders
- Advanced negotiation skills with experience structuring, pricing, and closing complex, multi-year contracts
- Experience mentoring, coaching, or providing informal leadership support to junior sales or business development team members
- Demonstrated curiosity, coachability, and commitment to continuous learning and long-term career growth in sales or business development
Benefits
- Discretionary bonus plan
- Comprehensive benefit package
- Retirement plan
- Health coverage
- Paid time off
Company Overview
EMS|MC is the largest billing services provider focused exclusively on emergency medical services in the United States. It was founded in 1996, and is headquartered in Lewisville, North Carolina, USA, with a workforce of 501-1000 employees. Its website is https://www.emsmc.com.