Note: The job is a remote job and is open to candidates in USA. Cipriani & Werner is a multidisciplinary law firm seeking a Billing & Operations Assistant to join their growing team. The role involves assisting the billing team with the revenue cycle, managing invoicing processes, and collaborating with leadership on various billing and operational tasks.
Responsibilities
- Assist the billing team with all portions of the revenue cycle including:
- Matter set up in accordance with client guidelines
- Create and distribute pre-bills in accordance with firm policies
- Revisions and finalization of all invoices, including review for billing guideline compliance such as travel and collection of all back-up documentation (aka receipts or vendor invoices)
- Transmission of invoices to the clients either via email, e-fax, or e-billing hub and/or other electronic billing as required by each client
- Follow up on any rejected invoices and coordinate with insurance contacts and attorneys to resolve issues
- Work with attorneys and leadership to draft appeals for any invoice reductions by billing websites
- Communicate with leadership and Regional Office Management on Retainers, Flat Fee, or Alternative Fee Agreement matters, and action steps needed
- Assist the conflicts team with conflicts checks as needed
- Implement necessary changes to billing software in the event of client updates such as change in e-billing websites, carriers, and third-party administrators
- Submission of new timekeepers and rates to all applicable client websites, including deactivation of terminated employees
- Execute write-offs in Prolaw for any discounts, processing fees, and reduced time entries which may require communication with leadership on current trends and issues
- Work on Accounts Receivable projects and collaborate with leadership to determine collection issues
- Assist leadership regarding on-boarding and off-boarding of attorneys and/or profit centers
- Participate, as requested, in Requests for Information (RFIs)
- Complete any project-based tasks as assigned by leadership
Skills
- High school diploma or GED
- 2-10 years of legal experience
- 1-3 years of billing experience
- Must be a self-motivated independent thinker with excellent time management skills
- Strong organizational skills
- Outstanding communication skills with the ability to work as a team member in a high-volume fast paced work environment
- Associate's degree or higher
- Legal billing experience
- Prior experience in an insurance defense law firm
- Proficiency in Microsoft Office 365, ProLaw, Excel, and e-document management software
Benefits
- Comprehensive medical, dental, and vision insurance
- Matching 401(k)
- Paid time off
- Mentorship opportunities
- Collaborative and welcoming work environment
- Work-Life balance
- This is a remote position, but applicants must be located within 75 miles of a C&W office
Company Overview