Note: The job is a remote job and is open to candidates in USA. Spectrum Science is a company dedicated to connecting humankind to its best health through a culture of curiosity and collaboration. They are seeking a motivated and detail-oriented Account Director to join their Client Services team, responsible for managing client relationships, developing strategies, and guiding agency growth.
Responsibilities
- Serve as day-to-day counselor to clients, converting a deep understanding of their subject matter into strategy and tactics that meet their objectives
- Develop strategies that meet project objective and program goals
- Communicate superior attention to detail across team members and consistent delivery of work that meets or exceeds expectations
- Effectively manage account teams to ensure client goals are met and exceeded
- Guide agency growth and leadership through financial performance and mentorship of junior staff
- Effectively manage client budgets, projections and financial planning
- Develop client strategic plans and budgets in coordination with VPs and SVPs
- Responsible for nurturing client relationship and developing organic growth
- Lead client contact (initiate/lead meetings, provide counsel, trouble shooting)
- Develop roles and delegate responsibilities across account teams
- Manage client budgets, staff allocation and forecasting
- Keep senior team informed of any client, team or personnel issues
- Support pitch strategy, proposal and presentation with VPs and SVPs
- Identify and realize organic growth opportunities with existing clients
- Demonstrate strong management skills across agency and client responsibilities
Skills
- Bachelor's degree
- 6-8 years of healthcare public relations/communications experience, preferably in an agency setting
- Strong attention to detail
- Strong experience in data and regulatory milestones
- Excellent written and interpersonal communication skills
- Experience supporting communications for pharma and/or biotech clients, or similar high-science communications experience preferred
Benefits
- All positions are remote friendly. At Spectrum, you choose where you work. We are a hybrid work environment with options to work in one of our three offices (D.C., New York, and Chicago), remotely from anywhere in the United States, or a combination.
- No matter where you work, you’ll benefit from the monthly cell phone reimbursement.
- Flexible time off. Take the time you need in addition to company holidays, voting time, jury duty and bereavement. We also offer a Sabbatical Program after 7 years of service.
- 13 weeks paid Parental Leave, inclusive of adoption and foster care placement.
- Continuous learning and development through Greatest Potential Self (proprietary talent program), tuition reimbursement programs, and in-house 1:1 coaching with access to talent and productivity-based assessments.
- Bring your friends to work at Spectrum and earn a generous referral bonus.
- Medical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues, etc.
- Thorough onboarding including accessible conversations with leadership.
- 401k with company match and 1:1 Financial Coaching and Education.
- Wellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace.
Company Overview