Operations Consultant

Job Description

The District Manager role is an intense and fast-paced role that requires drive, grit, positivity, and enthusiasm for the challenge.  In this role, you will lead a team of General Managers. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. 

• Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations
• Coach and develop team members in your sites to continue to improve while preparing them to take on new roles and responsibilities
• Develop a deep bench of talent by focusing on performance management and succession planning
• Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
• Develop and oversee upward reporting to ensure HQ leadership is connected to the field
• Serve as the liaison between department rollout, local territory execution and other department leadership partners
• Acquire top talent through direct involvement in the interview, hiring, and on-boarding process
• Ensure your sites are operating at appropriate staffing levels and anticipate needs
• Assist in the launch of new sites within your territory
• Regionally-based leader dedicated to their territory

• 10+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
• Leadership and management experience required of multi-location teams
• Demonstrated ability to manage large onboarding programs to train and onboard high performing employees
• Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field
• Adept at analytical work and the ability to motivate others in a deadline-driven environment
• Demonstrated ability to solve complex problems under pressure
• Analytical and critical thinking ability
• Strong communication and organization skills
• Able to balance attention to detail with swift execution