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Posted Jun 21, 2026

Vice President of Client Service – Direct Response Fundraising

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Job Description: • Oversee the strategy, planning, and execution of a large, direct mail fundraising program, guiding work from initial concept through production, analysis, and long-term optimization. • Partner closely with internal teams across Creative, Analytics, and Production to ensure campaigns are thoughtful, integrated, and delivering strong results. • Serve as a primary client partner, building deep relationships, advising on strategy and performance, and helping navigate complex decisions around budgets, creative direction, and program growth. • Lead and mentor a team of fundraising professionals, fostering a collaborative, high-performing environment and supporting their ongoing development. Requirements: • 10+ years of progressive experience in direct response fundraising • Deep expertise in direct mail fundraising, with experience integrating digital and other channels • Proven ability to lead large, high-volume or highly complex fundraising programs with multiple moving parts • Strong client management skills and experience serving as a senior strategic advisor • Experience managing and developing high-performing teams • Expertise in budgeting, forecasting, and performance analysis • Strong communication and presentation skills, including translating data into clear recommendations • Ability to manage competing priorities in a fast-paced, deadline-driven environment • A collaborative, enterprise mindset and ability to partner across teams • A deep commitment to client success and mission-driven work. Benefits: • employer-paid health, dental, and vision insurance • generous paid leave • remote work reimbursements • employer-paid life and disability insurance • safe harbor 401(k) plan