PURPOSE OF POSITION:
Systems Administrator is a technical professional responsible for designing, organizing, modifying and supporting the organization’s computer systems.
RESPONSIBILITIES:
- Installing and configuring hardware and software
- Provide technical support for both hardware and software issues on computer systems
- Manage the configuration and operation of client-based computer operating systems
- Monitor system performance
- Respond immediately to security or usability concerns
- Create and verify backups of data
- Respond to and resolve help desk requests
- Upgrade systems and processes as required
- Evaluate vendors, processes and technologies to improve quality and efficiency of IT infrastructure
- Collaborate with users to capture system requirements
- Coordinate and scheduling outage for upgrade and patch management
- Manage small IT projects to integrate into production
- Provide inputs and guidance in development of new technologies and solutions
- Support all preventative and emergency maintenance activities
- Support problem management efforts, to include development of Root Cause Analysis documentation and resolution
- Maintain and audit asset inventory
QUALIFICATIONS:
Education/Experience:
- Bachelor’s degree in IT Computer related field preferred or 2 years of relevant experience
Skills:
- Understanding of OSI and TCP/IP model (TCP, UDP, CIDR, etc.)
- Understanding of LAN networking protocols (PoE, STP, EIGRP, HSRP, VLAN, etc.)
- Understanding of WAN networking protocols (BGP, PBR, MPLS, etc.)
- Understanding of Wireless 802.11 protocols (802.11b/a/g/n/ac, WPA, WEP, PEAP, etc.)
- Experience with monitoring, network troubleshooting and analytics tools
- Experience with Windows server and Linux operating system
- Experience with IP Address Management (DHCP, DNS)
- Strong oral and written communication and presentation skills
- Strong technical problem solving and analytic skills to isolate, recommend and implement solutions
- Ability to follow tasks to completion and be dependable
- Ability to work at in a fast pace environment, dealing with multiple priorities
- Ability to manage projects
- Ability to learn new technologies quickly
- Ability to interact with team members without supervision
- Demonstrate a professional business attitude when working with internal staff and external clients
- Sense of urgency, initiative and competitive drive to get things done
CERTIFICATIONS:
Any of the following certifications are a plus:
- CompTIA A+
- CompTIA Network +
- CompTIA Security +
- CompTIA Server+
- VMWare VCP-DT
- Check Point Certified Security Administrator (CCSA)
- Accredited Configuration Engineer (ACE)
- Cisco Certified Network Entry-level (CCNET)
- Cisco Certified Network Associate (CCNA)
- Network Security Expert Level 1 (NSE 1)
- Network Security Expert Level 2 (NSE 2)
General Requirements:
- US Citizenship required
- Ability to obtain and maintain a government security clearance
- May be required to work additional hours to support business objectives
- Limited availability to take leave during peak business cycles to support business objectives
- Valid driver’s license and vehicle are required for this position as it requires client onsite support
- Ability to maintain valid driver's license issued within the United States and proof of personal liability insurance (applicable for mileage reimbursement)
- Must be willing to submit to assessment, background, and illegal substance testing prior to employment
- Ability to travel, up to 75% of time to domestic locations
Affirmative Action/ Equal Opportunity Employer