Posted Jul 12, 2026

Solutions Architect - Service Now

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Role: Solution Architect - ServiceNow Location: Remote In US Number of Positions: 1 The role cannot consider Visa Holders / Vendors - Candidate would be a Fulltime role with us, with no sponsorships available. Job Responsibilities: • Lead the design, architecture, and implementation of complex ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) solutions. • Provide subject matter expertise on risk-related capabilities, including risk identification, assessment, mitigation, and monitoring. • Translate business objectives into effective, scalable, and secure technical solutions within the ServiceNow platform. • Guide and mentor technical teams throughout the IRM implementation lifecycle, ensuring alignment with architectural standards and best practices. • Lead technical workshops to implement and validate GRC/IRM requirements with business stakeholders. • Design and document technical solutions within ServiceNow IRM that meet business objectives and leverage platform best practices. • Configure, customize, and implement ServiceNow IRM applications and modules to support the full risk lifecycle. • Develop risk-related artifacts such as risk registers, risk assessment methodologies, and control frameworks. • Create and configure dashboards and reports to provide stakeholders with visibility into the organization's risk and compliance posture. • Advise on platform governance, risk data models, and long-term roadmap planning for the ServiceNow IRM landscape. • Conduct technical reviews and guide junior developers and implementation teams on risk functionality. • Troubleshoot and resolve complex risk-related issues and provide ongoing support for implemented IRM solutions. • Stay up-to-date with the latest ServiceNow IRM product releases, industry trends, and regulatory changes impacting risk management. • Oversee the development of configurations that automate risk assessments, controls testing, and issue REQUIRED EDUCATION • Bachelor's degree in Computer Science or a related discipline. • OR an equivalent combination of education and work experience that provides the necessary knowledge and skills. REQUIRED SKILLS (Must-Haves) • 10+ years of experience in systems architecture and development methodologies within an enterprise environment. • 10+ years of experience developing reusable services in an enterprise environment. • Strong experience with building data pipelines & data processing architectures using: o Azure Cloud o NoSQL technologies • In-depth understanding of coding languages: Java, JavaScript, Python (or equivalent). • Sound knowledge of various operating systems and databases. • Proven experience in engineering and software architecture design. • Efficient communication and presentation skills (must interface with stakeholders). • Strong organizational and leadership skills (supervising/guiding development teams). • Experience building data warehouse architecture. • Technical experience with Snowflake or Redshift. Qualifications (must-haves) • Deep functional and technical understanding of the ServiceNow IRM suite, including Risk capabilities such as Issue/Incident Management, Loss Events, etc. • In-depth knowledge of GRC and risk management frameworks and best practices. • Strong communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience. • 5+ years of hands-on experience with the ServiceNow IRM, including extensive work focusedon GRC processes. • 10+ years of professional experience in risk management, GRC, or a related field, demonstrating a deep understanding of risk-related processes. • Proven track record of success in architecting and delivering significant ServiceNow IRM implementations for large enterprises. • Expertise in core IRM capabilities such as Issue Management, Incident Management, Loss Events, Controls Testing, Risk Identification, Risk and Control Self-Assessments (RCSA), and Emerging Risk programs. Nice to Have • Experience implementing IRM solutions in regulated industries such as finance and banking. • Proficiency with Agile or other iterative development methodologies. • Experience with other risk management software or enterprise risk processes. The Risk Controls Enhancements (RCE) enterprise initiative is a modernization and consolidation effort of Governance Risk & Controls (GRC) processes, data, and reporting.