Sending regular statements of accounts to the counterparties as per agreed work process, and ensure the concerned Prime collector is copied on reconciliation communications related to customers / parties in case the business is through broker
Ensure on-time cash/ credit applications for assigned accounts are posted within KPIs
Communicate all disputes raised by the party/ customer to all relevant dept. UW, Operation and Vertical brokers & C/O Brokers and follow up with them to ensure on-time resolution.
Escalate issues to managements related to reconciliation whenever required as per escalation matrix
Reconcile and prepare for payment broker commissions and reinsurance payments to the counterparty based on the received premiums or /and PPW assigned to the transactions, confirm the balances with the counterparty and assign to AP team for processing
Manage the relationship with the assigned counterparties, be single point of contact for any escalations and reconciliations
Post all payment received from the counterparties assigned and ensure on-time cash/ credit application is completed accurately and on-time including any commissions deductions from brokers if any
Perform frequent reconciliations and obtain list of agreed balances & un-agreed balances. Frequency of the reconciliation is defined based on the risk attached
Follow up on the payment of the agreed balances and ensure no delay occur in receiving the balances due in ADNIC’s favor.
Communicate all disputes raised by the counterparty to all relevant dept. UW, Operation and Vertical direct customers Prime collector and follow up with them to ensure on-time resolution.
Seek further verifications for all relevant departments (UW & Operation) on the un-agreed balances due to ADNIC in our books and were not recorded by the counterparty and work on resolving these balances with escalation to all stakeholders and management.
Maintain a register for all disputes with the reasons of all disputes and action taken / progress in resolving these disputes.
Responsible for accurately uploading to Sub-ledger all reinsurance treaties, MDP & XOL on time after obtaining the data from RI dept.
Support in obtaining the balance confirmation as part of the audit procedures
Obtain the balance confirmation on the regular basis (frequency is based on the risk attached to the counterparty and it can be monthly, quarterly and semi-annually)