Note: The job is a remote job and is open to candidates in USA. NIVA Health is seeking an experienced and results-oriented Director of Operations to lead and scale operational performance across their growing mobile healthcare organization. This fully remote leadership position is responsible for overseeing regional clinical operations through a team of Directors of Nursing who manage mobile wound care providers delivering services in various care settings.
Responsibilities
- Provide strategic and operational oversight for multiple markets and clinical service regions
- Lead a team of Directors of Nursing responsible for supervising mobile wound care provider teams
- Ensure consistent execution of operational standards, workflows, and performance expectations across all regions
- Develop scalable systems, processes, and infrastructure to support organizational growth
- Monitor operational performance and implement improvement initiatives to increase efficiency and effectiveness
- Directly supervise and mentor Directors of Nursing and other operational leaders
- Build a culture of accountability, collaboration, and continuous improvement
- Establish performance expectations and leadership development plans for operational management teams
- Partner with clinical leadership to recruit, retain, and develop top talent
- Oversee operational support for mobile wound care providers treating patients in skilled nursing facilities, assisted living facilities, homes, and other care settings
- Ensure provider scheduling, staffing models, patient access, and geographic coverage align with business objectives
- Collaborate with clinical leadership to optimize patient care delivery workflows
- Identify and remove operational barriers affecting provider productivity and patient outcomes
- Ensure compliance with federal, state, and organizational healthcare regulations
- Monitor quality indicators, patient outcomes, and operational performance metrics
- Lead operational readiness efforts for audits, accreditation reviews, and compliance initiatives
- Partner with clinical leadership to drive continuous quality improvement efforts
- Manage operational budgets and resource allocation
- Monitor productivity, labor utilization, and operational efficiency metrics
- Identify opportunities to improve profitability while maintaining exceptional patient care
- Support forecasting, strategic planning, and market expansion initiatives
- Lead operational implementation of new markets, service lines, and organizational initiatives
- Partner with executive leadership on strategic growth planning
- Support integration of technology, automation, and workflow optimization initiatives
- Drive successful organizational change management efforts
Skills
- Bachelor's degree in Healthcare Administration, Nursing, Business Administration, Public Health, or related field
- Minimum 5 years of healthcare operations leadership experience
- Experience managing leaders who oversee clinical or healthcare service teams
- Demonstrated success leading multi-site or geographically dispersed healthcare operations
- Strong experience with staffing, workforce management, operational metrics, and performance improvement
- Exceptional leadership, communication, and organizational skills
- Licensed Nursing Home Administrator (LNHA/NHA) experience
- Regional Director of Operations experience
- Home Health, Post-Acute Care, Skilled Nursing, Assisted Living, Hospice, Mobile Healthcare, or Value-Based Care experience
- Master's degree (MBA, MHA, MPH, MSN, or related field)
- Experience scaling healthcare operations across multiple states or markets
Company Overview
NIVA Health offers health and wellness therapies. It was founded in undefined, and is headquartered in Jacksonville, Florida, USA, with a workforce of 51-200 employees. Its website is https://www.nivahealth.com.