Note: The job is a remote job and is open to candidates in USA. Torq is a rapidly growing cybersecurity company known for its innovative AI SOC platform. The VP of Operations role is a high-impact position responsible for leading business operations, optimizing processes, and driving operational excellence to support the company's hypergrowth.
Responsibilities
- Lead a world-class team of Business Operations function spanning GTM Operations, Marketing Operations, Sales Operations, and Customer Operations
- Design and optimize end-to-end GTM and internal business processes to support scale
- Identify and eliminate operational bottlenecks across revenue-generating functions
- Set the strategic direction for how data infrastructure evolves as the company scales
- Own cross organizational data Provide strategic leadership function including revenue analytics, and customer insights
- Champion a data-driven culture across the organization, ensuring clean, reliable, and actionable data
- Enable self-serve analytics capabilities and partner with Finance, Sales, Product, and Customer Success on insights and reporting
- Provide executive oversight of an AI Transformation & Business Systems function, including AI engineers and the Applications team
- Set the strategic vision for AI adoption and integration into Torq’s internal operations
- Identify opportunities to automate operational workflows using Torq’s own platform
- Govern the business systems stack to ensure scalability, reliability, and cross-functional alignment
- Serve as a key member of the senior leadership team and bring operational rigor to strategic planning
- Represent Operations in board and investor-level conversations
Skills
- 8-15+ years of progressive operations experience, including 3+ years in a VP or senior leadership role at a fast growing B2B SaaS company
- Background in cybersecurity or enterprise security software
- Proven track record of building and scaling ops organizations through hypergrowth
- Deep expertise across Revenue/GTM Ops, Data, Business Systems, AI and Automation
- Strong people leader - experience managing managers and building multi-functional teams across diverse disciplines
- Data-driven and systems-thinker
- Experience owning a complex business systems stack (Salesforce, HubSpot, NetSuite, or equivalent)
- Comfortable operating at both the strategic and execution layer - you know when to delegate and when to roll up your sleeves
- Excellent communicator - able to translate operational complexity into clear narratives for executives and cross-functional partners
- Experience implementing AI/ML tools into operational workflows
Company Overview