Note: The job is a remote job and is open to candidates in USA. itD is seeking a Technical Marketing Program Coordinator to drive the successful delivery of strategic AI initiatives by coordinating cross-functional teams, managing project execution, and ensuring operational excellence across technical marketing programs. The ideal candidate will bring deep experience in technical program coordination, stakeholder management, and project delivery.
Responsibilities
- Lead end-to-end coordination and delivery of strategic AI initiatives, managing project schedules, milestones, dependencies, and risks to ensure successful execution
- Coordinate cross-functional collaboration between business stakeholders and technical teams by gathering, documenting, and communicating project requirements
- Develop and maintain project plans, status reports, and governance documentation to provide clear visibility into project progress, risks, and action items
- Define and manage content and data requirements needed to support AI-powered solutions, ensuring deliverables are complete, validated, and delivered on schedule
- Create, organize, and maintain technical documentation and structured content, including markdown documentation and project resources
- Facilitate governance activities by organizing meetings, preparing agendas, tracking action items, and ensuring accountability across multiple workstreams
- Identify project risks, blockers, and dependencies early, proactively developing mitigation plans to keep initiatives moving forward
- Attend regular internal practice community meetings
- Collaborate with your itD practice team on industry thought leadership
- Complete client case studies and learning material (blogs, media material)
- Build out material to contribute to the Digital Transformation practice
- Attend internal itD networking events (in person and virtual)
- Work with leadership on career fast-track opportunities
Skills
- Proven experience coordinating technical projects or programs within technology, product, or marketing organizations
- Demonstrated experience managing cross-functional project delivery across technical and business teams
- Technical fluency with AI concepts, agent-based solutions, data pipelines, and system integrations sufficient to communicate requirements and coordinate delivery
- Experience creating and maintaining project plans, managing dependencies, mitigating risks, and tracking deliverables
- Experience developing and maintaining technical documentation, including structured content and markdown files
- Strong stakeholder management skills with the ability to communicate effectively across technical and non-technical audiences
- Excellent organizational, prioritization, and project management skills in fast-paced environments
- Bachelor's degree in Business, Marketing, Computer Science, Information Systems, Communications, or a related field, or equivalent work experience required
- Experience supporting AI, machine learning, or generative AI initiatives
- Familiarity with agentic AI concepts, orchestration platforms, or large language model (LLM) technologies
- Experience working in marketing technology, content operations, or product management support roles
- Experience supporting governance committees, steering committees, or project portfolio management
- Experience coordinating projects involving both technical and marketing stakeholders
Benefits
- Comprehensive medical benefits
- A 401(k) plan
- Paid holidays
- Medical, dental, vision, life insurance
- 401K + matching
- Networking & career learning and development programs
Company Overview