Note: The job is a remote job and is open to candidates in USA. The Cigna Group is dedicated to improving the health and vitality of those they serve. They are seeking a Strategy & Analytics Lead Analyst to support critical analytical work that impacts Client & Customer Experience (C&CE) strategic priorities, driving improvements in customer experience and operational efficiency.
Responsibilities
- Shape C&CE strategy by developing business cases, evaluating options, and assessing costs and benefits to guide prioritization decisions
- Leverage data to solve business problems by identifying data needs, pulling data from relevant sources, and performing analysis
- Identify business opportunities using trend analysis and mining operational data for insights
- Develop testing plans, monitor performance indicators, and be ready to quickly investigate and remediate emerging issues
- Grow into a thought partner and executive storyteller by distilling work into crisp presentations that educate, inform, and inspire action
Skills
- Bachelor's degree (math, economics, statistics, engineering, business or related field preferred)
- One year of relevant management consulting or analytics experience
- Proficiency in an analytics-focused coding language, e.g. SQL, Python, or R
- Strong communication (oral and written), presentation, and facilitation skills
- Ability to structure project plans and independently manage to deadlines
- Ability to partner across organizations and roles to influence and deliver work
- Advanced knowledge of data analysis and visualization tools (e.g. Excel, SQL, Tableau)
- Experience with building, managing, or using business models, e.g. optimization, predictive analysis, or financial / credit modeling
- Relevant healthcare experience
- Relevant experience in Operations and/or Customer Experience roles
Benefits
- Annual bonus plan
- Medical, vision, dental, and well-being and behavioral health programs starting on day one of your employment
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
Company Overview