Note: The job is a remote job and is open to candidates in USA. PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. They are seeking a Staff Software Engineer to serve as a key technical leader across their engineering organization, focusing on solving complex problems and enhancing engineering practices.
Responsibilities
- Define and drive architectural decisions that span multiple teams and services, balancing long-term sustainability with near-term delivery needs
- Identify and resolve high-priority technical risks, bottlenecks, and systemic issues across the platform before they become production problems
- Own the technical direction of cross-team initiatives from inception through delivery, including design documentation, stakeholder alignment, and implementation
- Establish and champion engineering standards, patterns, and best practices that improve consistency, reliability, and developer productivity organization-wide
- Contribute production-quality code to critical, high-complexity features and platform services using Python and React
- Lead major refactors and modernization efforts, improving performance, observability, and maintainability of core systems
- Write and review Kubernetes manifests, Helm charts, and CI/CD pipeline configurations (Jenkins, ArgoCD) to support reliable, repeatable deployments
- Implement and promote automated testing strategies — unit, integration, and end-to-end — that maintain confidence in a fast-moving codebase
- Serve as a technical mentor and thought partner to senior and intermediate engineers, helping them grow through code reviews, design discussions, and informal coaching
- Lead internal tech talks, brown bags, and documentation efforts to disseminate technical knowledge across the organization
- Participate actively in the engineering hiring process, including technical interviews and calibration, helping raise the quality of the team
- Model the behaviors of a high-trust, high-ownership engineering culture: bias for action, direct communication, and shared accountability for outcomes
- Partner with Product Owners and QA leads to shape roadmap priorities through a technical lens, identifying dependencies and sequencing work for maximum impact
- Communicate complex technical tradeoffs clearly to non-technical stakeholders, including engineering leadership and product management
- Collaborate with DevOps and platform teams to improve infrastructure automation, observability tooling, and cloud resource efficiency on AWS
- Represent engineering in cross-functional planning forums, contributing to roadmap shaping, capacity planning, and technical risk discussions
Skills
- 8+ years of professional software engineering experience, with at least 3 years operating at a senior or staff level in a distributed, product-focused engineering organization
- Deep expertise in Python and at least one modern web framework (Django, FastAPI, or Flask); working proficiency in React or a comparable frontend framework
- Demonstrated experience leading the design and delivery of complex, multi-team technical initiatives — not just contributing to them
- Strong command of distributed systems concepts: service decomposition, event-driven architectures, API design, caching strategies, and data consistency patterns
- Proficiency with Kubernetes, containerization (Docker), and modern CI/CD toolchains (Jenkins, Helm, ArgoCD)
- Advanced knowledge of PostgreSQL or similar relational databases, including schema design, indexing, and query optimization at scale
- Hands-on experience with AWS cloud services (ECS/EKS, Lambda, RDS, S3, SQS/SNS, CloudWatch)
- Excellent written and verbal communication skills; ability to produce clear, audience-appropriate technical documentation and design artifacts
- A track record of improving engineering culture and practices — through mentorship, documentation, process improvements, or tooling — not just shipping features
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
- Experience in the healthcare technology sector, particularly with systems subject to HIPAA or similar regulatory requirements
- Familiarity with message queue systems such as RabbitMQ or Kafka
- Experience with observability and monitoring platforms (New Relic, Datadog, Prometheus/Grafana)
- Contributions to internal developer experience tooling, platform engineering, or engineering enablement initiatives
- Experience with GoLang or other backend languages used in a polyglot service environment
Benefits
- Remote first work environment
- Health, Dental, Vision, Life and Disability Insurance options available day one.
- 401K - with match and immediately vested.
- 17 company holidays, 2 floating holidays plus competitive paid time off policy
- Internal Advancement Opportunities
- A dedicated annual professional development budget for courses, certifications, and conferences.
Company Overview
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