Note: The job is a remote job and is open to candidates in USA. ServiceNow is a leading company in Information Technology and Services, focused on AI-driven business solutions. The Sr Enterprise Account Executive will be responsible for managing a complex MSP account, driving new revenue through strategic account planning, and building relationships with C-suite executives.
Responsibilities
- Own and grow a large, complex MSP account (Lumen), developing and executing strategic account plans to drive net new revenue
- Produce new business sales revenue through a SaaS license model by identifying, developing, and closing opportunities within a defined territory or vertical
- Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product lines
- Lead account planning and territory planning, including researching prospective customers and applying effective business development strategies
- Orchestrate cross-functional account strategies, partnering with Solutions Consultants, Specialists, Customer Success, Partners, and Marketing
- Act as a trusted advisor by understanding customer business objectives and aligning ServiceNow solutions to their IT and transformation roadmaps
- Identify and engage the right internal resources at the right stage of the sales cycle to drive deal success
- Execute field-based sales activities to build pipeline and progress opportunities
Skills
- 10+ years of experience in software or solutions sales
- Proven track record of generating new business, negotiating deals, and maintaining strong C-level relationships
- Experience managing large, complex accounts (MSP experience preferred)
- Demonstrated success achieving and exceeding sales targets
- Ability to build trusted relationships with customers and internal stakeholders
- Strong strategic thinking skills with the ability to understand the bigger picture and align to IT transformation initiatives
- Experience incorporating AI into sales processes, workflows, or decision-making (e.g., leveraging AI tools, insights, or automation)
- Customer-first mindset with a collaborative, 'win as a team' approach
- Willingness to travel up to 50%
- MSP experience preferred
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans, including flexible spending accounts
- A 401(k) Plan with company match
- ESPP
- Matching donations
- A flexible time away plan
- Family leave programs
Company Overview
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions. It was founded in 2004, and is headquartered in Santa Clara, California, USA, with a workforce of 10001+ employees. Its website is http://www.servicenow.com.Company H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships, with 141 in 2026, 910 in 2025, 876 in 2024, 807 in 2023, 840 in 2022, 447 in 2021, 439 in 2020. Please note that this does not guarantee sponsorship for this specific role.