[Remote] Social Media Specialist

Note: The job is a remote job and is open to candidates in USA. ServiceMaster Brands is a leading provider of residential and commercial services in restoration, cleaning, moving, and bioremediation. They are seeking a Social Media Specialist to manage day-to-day channel strategy, create content, and collaborate across teams to enhance brand engagement.

Responsibilities

• Cross‑functional collaboration — Partner with internal teams and external agencies to tightly integrate all social media programs and initiatives
• Social strategy development — Build and execute a comprehensive brand social strategy; analyze performance data and adjust content to optimize results
• Trend and platform analysis — Evaluate emerging social trends, platform updates, and potential strategies to keep the brand ahead of the curve
• Content and calendar management — Oversee content creation, curation, and scheduling across platforms, ensuring alignment with major company priorities
• Community and channel oversight — Manage daily activity across all corporate channels, maintain consistent posting, and respond to messages, reviews, and comments
• Franchise support and enablement — Develop resources, social calendars, and content libraries for franchisees; support their social strategy and vendor relationships
• Campaign and vendor coordination

Skills

• Bachelor's degree in journalism, public relations, advertising, or communications
• 1–3 years of experience in social media, media/PR, journalism, or a related field
• Ability to manage and coordinate work with external partners and service providers
• Strong organizational skills with the ability to juggle multiple priorities in a fast‑paced environment
• Strong writing, editing, and flexible storytelling abilities, including blog writing and AP‑style proficiency
• Deep understanding of social platforms, trends, and core marketing principles
• High proficiency in Microsoft Office
• Demonstrated ability to work autonomously, stay detail‑oriented, and bring creativity and initiative to shifting priorities
• Positive attitude with the ability to build strong relationships, influence at all levels, and travel 1–3 times per year
• Photoshop or InDesign experience preferred

Benefits

• Medical, Dental, and Vision insurance starting the first day of the month after you’re hired
• Competitive 401(k) match to help you invest in your future
• Enjoy 15 days of paid time off, plus 10 paid holidays and 2 floating holidays to recharge and celebrate
• We’re committed to your development with career advancement and professional growth
• This position is 100% remote and can sit anywhere out of the U.S.

Company Overview