Note: The job is a remote job and is open to candidates in USA. Veeam Software is the Data and AI Trust Company, specializing in data resilience and security. The role involves building a global Site Reliability Engineering function for the Veeam Data Cloud, focusing on government and sovereign cloud environments, while ensuring high availability and fault tolerance.
Responsibilities
- Get up to speed on the full platform — all VDC workloads, dependencies, and risk areas. Much of this will happen through code, docs, and conversations rather than direct environment access
- Work with SMEs across the org to fill knowledge gaps and build onboarding material for the team
- Write and maintain runbooks, architecture docs, and operational guides
- Design infrastructure for high availability and fault tolerance on Azure (including Azure Government)
- Define SLIs, SLOs, and error budgets where none exist today
- Run incident response and blameless postmortems. Turn incidents into improvements
- Identify reliability risks across modern and legacy workloads and build practical remediation plans that work within compliance constraints
- Close observability gaps — define instrumentation requirements and drive implementation
- Set alerting, telemetry, and monitoring standards with partner teams
- Build automation to reduce toil and support fleet management
- Participate in on-call rotations
- Work with IaC, CI/CD, deployment automation, and config management — including in air-gapped or compliance-restricted environments
- Build and maintain testing, canary deployment, and release validation pipelines
- Integrate chaos engineering and monitoring tools, adapting choices to meet regulatory requirements
- Work across product, platform, security, legal, compliance, and operations teams
- Own problems end-to-end — identify gaps, drive solutions, don't wait for direction
- Mentor other engineers and help spread SRE practices across the org
Skills
- 7+ years in Software Engineering, with 3+ years in SRE, Platform Engineering, or similar — across multi-service platforms, not just single-service environments
- Experience with Government or Sovereign Cloud (e.g., Azure Government, AWS GovCloud)
- Experience in regulated compliance environments — government (FedRAMP, CMMC, IL2/IL4/IL5), financial (PCI-DSS, SOX), or healthcare (HIPAA, HITRUST). You understand how compliance shapes architecture and operations
- Strong experience building and running production services on cloud infrastructure (Azure preferred, including Azure Government)
- Able to learn large, complex platforms quickly with limited guidance — comfortable building understanding from code, docs, and architecture artifacts when direct environment access is restricted
- Can investigate systems independently and produce clear docs, risk assessments, and improvement plans
- Comfortable working across teams — engineering, product, security, compliance, operations
- Programming skills in one or more of: TypeScript/JS, Go, Java, C#, or similar
- Experience with monitoring and observability tools (e.g., Prometheus, Grafana, OpenTelemetry, ELK stack)
- Experience with IaC (Terraform, Terragrunt, Pulumi) and container orchestration (Kubernetes)
- Experience with CI/CD and GitOps tooling — GitHub Actions, Azure DevOps, GitLab CI, ArgoCD, FluxCD, or Dagger
- Solid grasp of distributed systems, networking, and cloud-native architecture
- Clear written and verbal communication skills
- Experience on B2B SaaS platforms in regulated or government markets
- Background in chaos engineering, resilience testing, or performance/load testing
- Have built an SRE or reliability function from scratch before
- Experience across mixed environments — modern cloud-native and older legacy systems
- Familiar with AI-first development workflows — using LLM-powered tools for infrastructure automation, code generation, and documentation
Benefits
- Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- Medical, dental, and vision coverage starting on your first day
- Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
- 401(k) retirement plan with company matching contributions
- Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
- AirVet: 24/7 virtual veterinary care at no cost
- Legal services, identity protection, and supplemental health insurance options
- Tax-advantaged spending accounts for healthcare, dependent care, and commuting
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
- Professional development resources including mentorship, training, and volunteer days
- Competitive compensation and benefits
Company Overview
Veeam provides data resilience and data management solutions for cloud, virtual, and physical environments. It was founded in 2006, and is headquartered in Columbus, Ohio, USA, with a workforce of 5001-10000 employees. Its website is http://www.veeam.com.Company H1B Sponsorship
Veeam Software has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.