Note: The job is a remote job and is open to candidates in USA. Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with business needs and objectives, owning product strategy, roadmap, and priorities for the Salesforce team.
Responsibilities
- Understand Palmetto’s business processes and organizational priorities
- Proactively engage with stakeholders regularly to understand their evolving needs
- Manages technical SFDC lead and delivery team
- Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s)
- Develop, maintain, and communicate the Salesforce product’s vision and roadmap
- Establish and track progress against evolving business initiatives for the Salesforce team
- Manage, prioritize, and refine User Stories for the Salesforce product backlog
- Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems
- Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team
- Lead solutioning conversations and technologies for products that live within or touch the Salesforce system
- Facilitate daily standups with the Salesforce development team
- Engage with business stakeholders and end-users to resolve impediments to Product development as they arise
- Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases
- Align with other Palmetto Product Owners when needed to maintain cross-product alignment
- Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto’s growth and business needs
- Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.)
Skills
- 3+ years of experience at a technology company or consulting firm
- 5+ years of experience working in an Agile development environment and participating in Agile ceremonies
- Ability to manage many competing priorities and complex projects
- Salesforce certifications highly preferred (consultant, administrator, etc.)
- 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other)
- Experience translating business needs into strong user stories/requirements for new product features
- Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce
- Excellent organizational and project management skills; can manage priorities and dependencies across teams
- Excellent communication skills with experience translating technical concepts to non-technical audiences
- Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals
- Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service
- Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values: Customer Mindfulness, Inclusion & Diversity, Rituals, Longevity, Happiness, Openness
Benefits
- Unlimited PTO
- Medical, dental, and vision coverage
- Paid parental leave
- Retirement plans
Company Overview
Palmetto accelerates the clean energy transition with software and financial services that make home electrification easy. It was founded in 2009, and is headquartered in Charleston, South Carolina, USA, with a workforce of 201-500 employees. Its website is http://www.palmetto.com.