Note: The job is a remote job and is open to candidates in USA. Cherokee Nation is seeking a highly motivated and Salesforce-certified Salesforce Consultant to support a USCIS initiative. This role involves collaborating with clients to gather business requirements and deliver tailored Salesforce solutions through design, configuration, testing, and deployment.
Responsibilities
- Lead end-to-end Salesforce implementations across Public Sector Solutions (PSS), Service Cloud, Sales Cloud, Marketing Cloud, and Nonprofit Cloud
- Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks
- Design and implement automation using Flow, Approval Processes, Einstein features, and other declarative tools; optimize business processes to reduce manual work and improve operational efficiency
- Ensure automation is scalable, maintainable, and aligned with governance and compliance standards
- Partner with stakeholders to validate designs via prototypes and iterative feedback cycles
- Facilitate discovery sessions and stakeholder workshops to capture business, functional, and technical requirements; translate needs into solution designs, user stories, and implementation roadmaps
- Serve as a strategic advisor on Salesforce platform capabilities, architecture, and optimization opportunities
- Design scalable data and security models, and automation frameworks aligned to federal requirements
- Configure and customize Salesforce using declarative tools and best-practice architecture patterns
- Performs other job-related duties as assigned
Skills
- US Citizen AND an active DHS Public Trust Clearance or the ability to obtain this clearance
- Salesforce-certified Salesforce Consultant
- 6 years of hands-on Salesforce consulting or implementation experience; minimum 9 years of overall professional experience
- Strong business analysis skills; lead client discovery, requirements definition, user stories, and acceptance criteria
- Advanced proficiency with Salesforce automation, especially Flow; experience designing production-grade UI in Lightning and Experience Cloud
- Track record delivering complex, multi-stakeholder Salesforce programs
- Salesforce Certified Administrator plus one or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required
- Bachelor's degree required
- Eligible to obtain and maintain a Government Public Trust Clearance; U.S. citizenship required
- Experience with Agile software development methodologies
- At least 4 years building Salesforce business process models, writing acceptance criteria, and designing user interfaces for production systems
- Must pass pre-employment qualifications of Cherokee Federal
- Additional certifications preferred: Advanced Administrator, Marketing Cloud, Platform App Builder, OmniStudio, and PSS
- Familiarity with integrations and APIs; capable of guiding technical integration approaches
Benefits
- Medical
- Dental
- Vision
- 401K
- Other possible benefits as provided
Company Overview
Cherokee Nation is a tribal community in the United States. It was founded in 1839, and is headquartered in Tahlequah, Oklahoma, USA, with a workforce of 10001+ employees. Its website is https://www.cherokee.org/.