Note: The job is a remote job and is open to candidates in USA. DSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics. The Senior Program Manager is responsible for leading a team to ensure the successful delivery of new business implementations, focusing on project management execution, training development, and team leadership.
Responsibilities
- Driving the execution of Advance Quality Planning as the cornerstone of project initiation
- Driving adherence to Implementation department standard approach and toolsets throughout the execution of each project to ensure a high level of delivery of Scope, Budget, and Timeline, and ultimately successful launch of new business
- Monitoring scheduling and execution of tollgate meetings per the Implementation Standard and individual project plans
- Monitoring and driving communication plans for each project to maintain consistency and thorough status reporting internally to DSV and facing the clients
- Serving as first point of escalation and approval for Project Management change control, driving proper documentation and justification for changes
- Maintaining alignment of DSV Project Management toolset standards between Implementation and Property & Projects
- Supporting Business Development and Solution Design with estimated project timelines and startup cost validation based on specific RFP scope
- Providing direct Project Management bandwidth for project tasks if/when required
- Driving the team of Training Managers in development of training documentation per the finalized scope and processes in collaboration with the Engineer and WMS team
- Ensuring that the training documentation (including SOPs, Work Instructions, and visual management) are delivered per the project schedule as aligned with the Project Manager
- Ensuring that Training Plans are developed in concert with the HR, Safety, WMS, and Operations teams, and ultimately executed successfully
- Planning and tracking work content for PMs and Training Managers, managing project assignments throughout the year and forecasting bandwidth via annual staff planning
- Driving internal department CIP initiatives for Project Management & Training specifically and contributing to ideas & actions for CI initiatives for the Implementation department as a whole
- Providing regular and frequent feedback and coaching to Project Managers and Training Managers individually and conducting formal performance reviews semi-annually
- Managing opportunities for professional development (team and individual)
Skills
- Four-year degree is basic requirement
- Minimum of 5 years of job related/relevant experience in a leadership role
- Minimum of 5 years Logistics/Supply Chain Industry experience
- Industrial Engineering or Business Management preferred
Benefits
- Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.
- Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
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