Note: The job is a remote job and is open to candidates in USA. Versaterm is a global public safety solutions company dedicated to enhancing community safety through innovative technology. As a Senior Product Manager, you will shape the product's vision and strategic direction while collaborating with various teams to deliver effective solutions for public safety agencies.
Responsibilities
- Define the product's vision and long-term strategic direction, ensuring alignment with company objectives and customer needs
- Clearly articulate the business case and customer value for each initiative or feature
- Lead strategic planning by identifying major areas of investment, building business cases, and securing internal approvals
- Serve as the recognized subject matter expert on the product, the market, technology trends, and the competitive landscape
- Use P&L insights to guide roadmap prioritization, ensuring financial targets are considered
- Translate product strategy into actionable plans, determining what to build and when to release it
- Build and maintain both a detailed development roadmap for internal teams and a high-level roadmap for executives and customers
- Gather input from customers, internal stakeholders, market research, and industry insights
- Partner with engineering, design, and cross-functional teams to ensure delivery that meets market needs and quality standards
- Establish pricing strategies, define core product positioning and messaging, and drive go-to-market launch plans
- Collect, develop, and curate ideas from customers, sales, and internal stakeholders for the backlog
- Prioritize features by balancing user value, development effort, time to market, and competitive differentiation
- Track and evaluate product performance including sales, feature adoption, and user satisfaction
- Run trials, pilots, and MVPs to validate assumptions and refine the product before broader launches
- Perform ongoing market and competitor research
- Track and evaluate product market performance including sales, renewals, and win/loss data
- Track and evaluate product financial performance including revenue, operational costs, and P&L impact
- Track feature adoption, usability, and user satisfaction to drive continuous improvement
- Collaborate internally with engineering, design, sales, marketing, partner success, support, implementation, finance, legal, and the leadership team
- Engage externally with customers, end-users, and partners to gather feedback, build relationships, and deliver demos
- Promote the product through training, sales enablement, webinars, newsletters, and direct customer interactions
- Act as a product evangelist and build trust as a leader across the business
Skills
- Bachelor's degree in Engineering, Business, or related field. Advanced degree or relevant certifications (e.g., Pragmatic Marketing, CSPO) are a plus
- A minimum of 7 years of product management experience within a software organization
- Experience with pricing strategies, business cases, and P&Ls
- Experience developing and executing modernization strategies, including transitioning legacy solutions to cloud-based architectures
- Experience establishing value propositions, product messaging, and go-to-market strategies
- Proven experience overseeing all elements of the product development lifecycle
- Strong understanding of Agile frameworks, and AI centric development with Claude Code
- Highly effective cross-functional team management and the ability to influence up, down, and across the organization
- Exceptional writing, editing, and presentation skills
- Strong organizational skills and attention to detail
- Adopt AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learning
- Experience with Aha! Product Management software
- Familiarity with software engineering concepts such as APIs, databases, cloud platforms, and mobile apps
- Demonstrated ability to leverage AI technologies to enhance product capabilities or operational efficiency
- Experience with Public Safety professional standards, wellness or Case Management Systems (CMS)
Benefits
- In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.
- Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment.
Company Overview
Versaterm’s ecosystem of innovative solutions is for public safety agencies, forensic scientists, court systems and school systems. It was founded in 1977, and is headquartered in Ottawa, Ontario, CAN, with a workforce of 501-1000 employees. Its website is https://www.versaterm.com/.