Note: The job is a remote job and is open to candidates in USA. LivePerson is a leader in trusted enterprise conversational AI and digital transformation. The Senior Full Stack Software Developer will work on the LivePerson Voice product, focusing on building components, adding new features, and creating APIs to enhance customer experiences.
Responsibilities
- Architect, Design and implement business software and underlying APIs
- Work with Product Management to create delightful user experiences
- Create platform-independent code that can be run on multi-browser, multi-OS environments
- Play a critical role in all architecture, coding, testing, and deployment decisions
- Produce engineering specifications, delivery estimates, and implement solutions based on product requirements
- Provide technical documentation for the solutions that you implement
- Collaborate with peers on specifications, code reviews, and testing
- Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features
- Meet KPIs for engineering team and be responsible for them on a weekly basis
- Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand
- Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives
Skills
- 8+ years of experience building successful large scale production software systems
- 5+ years experience writing code with TypeScript, Javascript, Node.js or equivalent frameworks
- 3+ Experience building interactive UI with Angular/Vue
- 3+ years of Experience building RESTful microservices
- 3+ years of experience in Kubernetes (cluster, load balancer), Google Kubernetes or other kubernetes environments
- Experience with Git
- Experience building applications using MongoDB
- Experience with data aggregation models for multiple data sources
- Experience building Enterprise class Multi-tenant SaaS application platform
- Experience working with Google Cloud Platform, AWS, or Microsoft Azure
- Experience with frameworks like Jest, Mocha, or Nock
- Experience instrumenting code for gathering production performance metrics
- Experience with Agile development methodology
- Ability to work independently with minimal supervision
- Preference to candidates with experience integrating telephony, CRM, or CTI applications
- Preference to candidates with MEAN stack experience
Benefits
- Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.
- Wellness Resources: Access to wellbeing resources and programs including our EAP plan.
- Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.
- 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)
- HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis
- Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
- Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
- Development: Access to internal professional development resources.
- Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
- Paid Public Holidays.
- Generous Parental Leave Policy: Including maternity/paternity support and fertility services.
- Remote-First Model: This role is fully remote (**#LI-Remote**), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person.
Company Overview
LivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customers. It was founded in 1995, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.liveperson.com.Company H1B Sponsorship
LivePerson has a track record of offering H1B sponsorships, with 1 in 2026, 17 in 2025, 23 in 2024, 25 in 2023, 72 in 2022, 57 in 2021, 24 in 2020. Please note that this does not guarantee sponsorship for this specific role.