Note: The job is a remote job and is open to candidates in USA. uShip is hiring a Senior Engineering Manager to lead critical engineering teams across our marketplace platform. This role owns the delivery, technical quality, operational health, and talent development of multiple engineering teams in a medium-sized product/platform area.
Responsibilities
- Lead 2+ engineering teams or one medium engineering area, setting direction across delivery, technical execution, team health, and operational excellence
- Partner with Product, Design, Data, Security, IT, and business stakeholders to shape 6–12 month plans that balance customer impact, business priorities, reliability, security, and performance
- Actively champion product innovation and guide greenfield development work, enabling teams to build new capabilities
- Set a high technical bar without being the primary implementer. Review major designs, ask strong tradeoff questions, and ensure teams make sound decisions around scalability, simplicity, maintainability, security, observability, and cost
- Develop engineering leaders and managers to decentralize decision-making, ensuring teams are empowered to consistently make high-quality technical and product choices
- Drive predictable execution across teams by clarifying ownership, milestones, dependencies, risks, and decision points
- Improve engineering practices across code review, testing, CI/CD, documentation, production readiness, incident response, and post-incident follow-through
- Build healthy, high-accountability teams through hiring, coaching, performance management, retention, and clear expectations
Skills
- 10+ years of professional software engineering experience, including strong exposure to architecture, system design, reliability, security, and production operations
- 5+ years managing engineering teams, managers, senior engineers, or technical leads
- Experience leading multiple teams or a medium-sized engineering area through complex product, platform, infrastructure, or modernization work
- Experience implementing and scaling responsible AI Tool usage throughout the Software Development Life Cycle
- Strong technical judgment across distributed systems, APIs, cloud infrastructure, CI/CD, testing, observability, incident management, and secure software delivery
- Proven ability to partner with Product and Design to shape roadmaps, manage scope, and connect engineering work to customer and business outcomes
- Experience hiring, coaching, developing, and performance-managing engineering talent
- Excellent written and verbal communication skills, including the ability to explain technical tradeoffs to technical and non-technical audiences
- Experience with AWS, Terraform or Infrastructure as Code, GitHub Actions, containerized workloads, Kubernetes/EKS/ECS, serverless architectures, and observability platforms and standards such as CloudWatch, Datadog, Open Telemetry, or Prometheus
- Experience leading rearchitecture, cloud migration, front-end modernization, or platform consolidation work
- Familiarity with marketplace, logistics, payments, identity, e-commerce, or other operationally complex product domains
- Experience with third-party integrations or platforms such as Stripe, Okta, Cloudflare, MongoDB, Project44, or similar technologies
- Experience improving engineering operating models, including planning cadence, delivery metrics, SLOs, incident response, quality gates, and production-readiness standards
- Track record of developing managers, Staff+ engineers, and technical leaders into broader-scope roles
- Experience balancing product delivery, technical debt, reliability, security, cost, and team health across a 6–12 month horizon
Benefits
- Remote or hybrid work options
- Monthly Wellness Reimbursements
- Home office Reimbursements
- Company paid meal delivery pass
- 100% Paid Health and Dental available
- 401(k) matching, no vesting
- Stock Options
- Pet Insurance
- Dog-friendly downtown office
Company Overview