Note: The job is a remote job and is open to candidates in USA. Dutech Systems is seeking an experienced Senior CAPPS Technical Program Manager to lead and oversee enterprise-wide CAPPS and PeopleSoft technical operations supporting multiple state agencies. The role involves driving technical project delivery, managing service providers, and ensuring system stability and security while providing executive-level communication and reporting.
Responsibilities
- Develop and manage strategic technology roadmaps aligned with business objectives and statewide initiatives
- Lead technical project management activities supporting CAPPS programs and enterprise application systems
- Oversee outsourced technical teams and Managed Service Providers, ensuring contractual compliance and service delivery excellence
- Provide leadership for CAPPS Central production support and deployment activities serving numerous agencies and hub instances
- Manage PeopleSoft FSCM/HCM 9.2 environments, including enhancements, upgrades, integrations, and production support
- Ensure adherence to SDLC methodologies, IT security standards, and data quality best practices
- Coordinate technical support, incident management, and IT service desk operations utilizing ITIL methodologies
- Design and maintain enterprise reporting frameworks that support multi-tenant environments and agency self-service reporting
- Prepare and deliver executive-level presentations, status reports, and strategic recommendations
- Collaborate with stakeholders, vendors, and technical teams to ensure successful project execution and operational excellence
- Develop technical specifications and requirements supporting procurement and technology initiatives
- Monitor system performance, integrations, and compliance with industry best practices
Skills
- 20+ years of experience supporting Texas state government agencies or public sector organizations
- 20+ years of experience supporting enterprise application systems and technical operations
- 10+ years of experience leading managed services providers and outsourced technical teams
- 10+ years of technical project management experience supporting CAPPS programs
- Strong experience with PeopleSoft FSCM/HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, Application Engine, and Oracle databases
- Extensive knowledge of SDLC, data integration, data quality, and IT security practices
- Experience interpreting contracts and holding vendors accountable to service-level agreements
- Strong executive communication, presentation, and stakeholder management skills
- Experience with ITIL-based service management processes and service desk operations
- Experience supporting CPA legacy Statewide Financial Systems
- Knowledge of software and hardware management best practices
- Experience developing technical specifications for IT procurements
- Experience supporting statewide reporting and analytics frameworks across multi-agency environments
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