Note: The job is a remote job and is open to candidates in USA. Zeta Global is an AI-Powered Marketing Cloud that utilizes advanced artificial intelligence to enhance marketing efficiency. The role involves building bidder-adjacent agentic workflows to improve campaign performance and implementing production-grade retrieval-augmented generation systems in a low-latency AdTech environment.
Responsibilities
- Build bidder-adjacent agentic workflows that recommend/execute campaign control actions (targeting constraints, budget & pacing levers, bid modifiers, supply/inventory selection, creative routing)
- Implement production-grade RAG: retrieval from policies/playbooks, campaign history, aggregates, and near-real-time telemetry; optimize grounding and reduce hallucinations
- Create safe tool/action interfaces: idempotent execution, audit logs, dry-run + approval gates, rate limits, rollback/fallback behaviors
- Own AgentOps: eval harnesses, regression suites, online experimentation (A/B), metrics tied to outcomes (CPA/ROAS, pacing, quality, margin)
- Add observability end-to-end (tracing prompts/retrieval/tool calls/latency) and reliability patterns (timeouts, circuit breakers, safe defaults)
- Partner with Backend/Bidding, Data Platform, DS/Optimization, Product, and SRE to define the boundary between deterministic per-request bidding and agent-driven control-plane decisions
Skills
- 5+ years building production backend and/or applied AI systems (design → ship → operate)
- Strong engineering in Java or Go (Python OK for evals/tooling)
- Hands-on experience with LLMs and agentic patterns (tool use, structured outputs, multi-step loops)
- Hands-on RAG experience (embeddings, hybrid retrieval, reranking, chunking, context assembly)
- Experience building evals and monitoring for AI systems (offline benchmarks + online experiments)
- Cloud + distributed systems fundamentals (APIs, microservices, streaming/eventing; AWS preferred)
- Programmatic advertising (DSP/SSP/RTB) or other high-scale real-time decisioning domains
- Experience with safety/policy enforcement for agent tools (prompt/tool sanitization, allowlists, schema validation)
- Experience designing 'AI control plane' systems that influence production outcomes while keeping serving paths stable
- Familiarity with experimentation platforms, feature stores, and large-scale telemetry pipelines
Benefits
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
Company Overview
Zeta offers technology and marketing services to help brands acquire, engage, and retain customers. It was founded in 2007, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.zetaglobal.com.Company H1B Sponsorship
Zeta Global has a track record of offering H1B sponsorships, with 8 in 2026, 20 in 2025, 17 in 2024, 11 in 2023, 6 in 2022, 8 in 2021, 16 in 2020. Please note that this does not guarantee sponsorship for this specific role.