Note: The job is a remote job and is open to candidates in USA. Confie is a company focused on optimizing retail sales processes and tools. The Sales Operations Specialist will support sales performance evaluation, project management, and the implementation of effective sales strategies and resources.
Responsibilities
- Establish and maintain meaningful partnerships with sales employees at various levels of the organization
- Collaborate with Sales Leadership to evaluate sales performance and processes and support real-time business needs
- Collaborate with Confie support teams and key stakeholders to achieve project and business objectives
- Support Confie Retail through the implementation, sustainment, evaluation, and optimization of the sales funnel, sales, and servicing processes and skills, pre-underwriting, and frontline operations of sales employees and managers
- Manage and participate in Retail-focuses projects of varying sizes and exercise independent judgment related to process decisions
- Support frontline execution by creating and delivering process documentation and training resources
- Support the design and implementation of differentiating selling and sales management tools
- Support evaluation and sustainment of selling and sales management tools to ensure continued organizational impact and adherence to evolving business needs
- Support frontline and sales execution through regular sales observations
- Establish and measure project results and key performance indicators as well as personal performance goals
- Effectively document, track, and manage project milestones and deliverables for all participating stakeholders
- Communicate effectively and professionally using a variety of media, including but not limited to email, chat, in-person meetings, and telephone
Skills
- ≥ 2 years of retail sales experience or related insurance industry experience
- ≥ 1 year of project management experience
- Proficiency in Microsoft Office Suite professional products
- Exceptional communication skills in both written and spoken English
- Exceptional organizational and time management skills
- Bachelor's or Master's degree with a business orientation
- Conversational written and spoken Spanish
Benefits
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Performance-based bonuses to reward your contributions
- Paid time off to recharge and maintain a healthy work-life balance
- Flexible work options, including remote and hybrid opportunities, if eligible
- Retirement Plan (401k) with company-matched contributions
- Education Advancement, for employees and qualified dependents, via the Confie Enablement Scholarship Fund
- Fitness Reimbursement – up to $15/month for gym memberships
- Inclusive workplace through a strong commitment to Diversity, Equity, and Inclusion
- Employee Assistance Program – confidential support for personal or professional challenges, at no cost
- Extra Perks – optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance
Company Overview