Note: The job is a remote job and is open to candidates in USA. CoLab is an AI platform that helps mechanical engineering teams bring products to market faster. The Sales Engineer role focuses on pre-sales activities, working closely with prospective customers to demonstrate the value of CoLab's solutions and ensuring successful onboarding.
Responsibilities
- Prepare and deliver engaging, specific demos that showcase how CoLab addresses customer pain points and delivers unique value
- Partner with Account Executives and Customer Success Managers to solve challenging customer problems across diverse mechanical design and engineering use cases
- Understand a customer’s current-state workflows, pain points, and how they map to business outcomes
- Map how customers work today to CoLabs capabilities, and challenge them on new ways of working with what CoLab unlocks
- Be a trusted advisor to customers and prospects, on what is possible with AI in the context of mechanical engineering today, and in the future
- Partner with Product Managers on new product initiatives to incorporate the perspective of a mechanical engineer in what we’re building
- Share customer insights with Product to ensure we’re always building what our customers need
- Act as an instructor to cross functional teams at CoLab for engineering topics. Example: 'What is Injection Molding, what is DFM in this context.'
- Work with Sales, Customer Success, Marketing, and Product to improve go-to-market strategy and enhance the customer experience
Skills
- Brings broad industry exposure—whether in automotive, aerospace, heavy equipment, medical devices, or another complex mechanical space
- Equally comfortable in front of a whiteboard or a C-level boardroom—able to translate engineering problems into business outcomes
- Able to work cross-functionally with Sales, Product, Marketing, and CS teams
- Strong communicator, adept at tailoring technical discussions to different audiences
- Comfortable juggling multiple strategic and tactical initiatives in parallel
- Industry Domain expert - you have deep knowledge and experience with knowledge of CAD/PLM tools
- Ability to comprehend use cases and demonstrate industry domain expertise to establish credibility with customers
- Ability to break down complex topics into easy to digest information
- A mechanical engineer by background, with real-world experience in product development, engineering processes, and design
- One team, one mission - you are a team player with an ownership mindset and no ego
- Relationship builder - you are able to build trust and strong relationships with customers and internal CoLab stakeholders
- Broadcaster - you have excellent communication and presentation skills, with a strong ability to convey your message
- Achiever - you are able to make your own content, deliver demos, and autonomously strive to hit tough timelines
- Bonus points if you have been a solutions (sales) engineer before
Benefits
- Executive stock options package
- Extended health and benefits package that includes unlimited paid vacation and RRSP matching
- Health and dental insurance (covered at 100% for the employee)
- Unlimited PTO
- Hybrid and remote opportunities
- Flexibility to work from anywhere within Canada or the USA
Company Overview