Note: The job is a remote job and is open to candidates in USA. Valpak is a company focused on providing operational and administrative support to local Media Sales Consultants. The Sales Coordinator plays a crucial role in ensuring client campaigns are executed accurately and on time, while managing contracts, artwork coordination, and payment processes.
Responsibilities
- Prepare and manage CPQ contracts within Salesforce on behalf of assigned MSCs, ensuring pricing, products, and terms are accurate and approved
- Generate and route client payment consent forms for completion and maintain secure, compliant documentation
- Create and update Salesforce Cases in accordance with established Standard Operating Procedures (SOPs), ensuring all campaign actions are tracked and completed on time
- Log activity associated with client management in salesforce for MSC and peer support
- Monitor case queues and proactively manage open tasks to meet service-level targets; escalate issues as needed to maintain delivery timelines
- Uphold data integrity across Salesforce and related systems, ensuring campaign readiness and communication information is always current
- Serve as the central liaison between assigned MSCs, clients, and the Creative department to manage the artwork development and approval process from start to finish
- Coordinate with clients to collect ad copy, creative assets, and approvals—communicating directly as needed to ensure deadlines are met
- Review submitted materials for completeness and brand compliance before forwarding to the design team
- Track progress through all stages of design, proofing, and approval, ensuring campaigns stay on schedule for production
- Provide clear, professional communication to both sellers and clients regarding artwork status, timelines, and next steps
- Partner closely with internal production teams to confirm final assets are approved and ready for print and digital deployment
- Monitor seller AR dashboards and partner with Finance and A/R teams to confirm all required payments or authorizations are received prior to campaign release as needed
- Follow up with clients or sellers to resolve declined or missing payments, obtaining new or corrected consents when necessary
- Ensure every campaign meets payment and documentation standards before proceeding to production
Skills
- 3+ years of experience in sales coordination, client service, or operations support
- Proficiency with Salesforce or similar CRM systems
- Exceptional attention to detail, organization, and follow-through
- Strong written and verbal communication skills, with confidence interacting directly with clients
- Competency with Microsoft Office Suite (Excel, Outlook, Word)
- Background in advertising, media, or marketing operations
- Familiarity with CPQ systems, creative production workflows, or payment processes
- Ability to analyze and interpret campaign data to support accuracy and compliance
Company Overview