Note: The job is a remote job and is open to candidates in USA. Schneider Electric is a global leader in energy management and automation, and they are seeking a Remote Account Manager for their National Service Central team. The role focuses on building strong customer relationships, driving service delivery, and collaborating with internal teams to enhance customer satisfaction.
Responsibilities
- Proactively engage customers to enhance satisfaction and generate service opportunities
- Develop tailored account strategies and solutions based on customer needs
- Coordinate and track customer interactions, scopes of work, and service estimates
- Manage sales administrative tasks, including booking agreements and quotes
- Effectively network and collaborate across internal and external stakeholders
Skills
- 2 + years of experience in the buildings industry (BAS, Security, or Mechanical)
- Strong interpersonal, communication, and consultative problem-solving skills
- Ability to manage high-pressure situations with strategic and critical thinking
- Demonstrated commitment to customer service excellence
- Solid business and financial acumen
- BFO/S experience and Reporting Competent
- Microsoft Word & PowerPoint Strong Competence
- Estimate360 Competent
- Tableau Competent
- Verbal and Written communications Expert
- Customer C.A.R.E. Mindset Expert
- Bachelor's Degree in related field preferred
Benefits
- Work remotely with the flexibility to design your ideal work environment
- Cutting-edge digital sales tools that set you up for success from day one
- Robust training and development programs to accelerate your sales career
- Collaborative, supportive culture where your contributions are valued and recognized
- Medical (with member reward points), dental, vision, and basic life insurance
- Benefit Bucks
- Flexible work arrangements
- Paid family leaves
- Well-being programs
- 12 holidays per year
- 15 days of paid time off per year
- Base salary, incentives, company share ownership, and 401(k) with match
- Performance discussions
- Global opportunities
- The Schneider Career Hub
- Learning platforms like Coursera
- Volunteer leave
- Programs with the Schneider Electric Foundation
- Youth education initiatives
- Military leave benefits
Company Overview
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