Note: The job is a remote job and is open to candidates in USA. Jenzabar is seeking an experienced Product Manager IV who will act as a subject matter expert for their product domain and customer base. The role involves defining product vision and strategy, leading cross-functional teams, and engaging with customers to enhance product offerings.
Responsibilities
- Define, communicate, and champion the product vision, strategy, and roadmap for internal and external stakeholders
- Demonstrates strong, nuanced prioritization by balancing market opportunities, customer and prospect feedback, strategic business goals, and product quality, ensuring the roadmap maximizes customer value, competitive differentiation, and long-term platform credibility
- Translate strategy into Epics, Features, and User Stories that operationalize the product vision
- Maintain transparency around roadmap decisions and clearly articulate the "why" behind prioritization
- Provide day-to-day leadership to UX, Engineering, QA, Documentation, and Database teams throughout development
- Own and ensure the integrity of the product backlog, lead backlog refinement and grooming
- Demonstrate strong written and verbal communication skills across diverse audiences
- Assist and mentor junior PMs, contributing to the evolution of product management practices
- Build and maintain deep relationships with users, clients, and other key constituents
- Gather feedback through Product Advisory Groups, client conversations, User Conference sessions, office hours, and site visits
- Identify opportunities to grow market share through existing and new product offerings
- Partner with Sales and Marketing teams to develop and refine product sales strategies
- Represent the product at conferences, tradeshows, and company events, often leading educational sessions
- Collect and analyze market and competitive data to ensure the product remains leading-edge
- Identify third-party partnership or licensing opportunities that support the product strategy
- Research opportunities for ethical AI and automation within product workflows and the organization
- Work closely with UX, Application Developers, and QA Engineers to ensure designs align with product vision and user needs
- Apply familiarity with Microsoft technologies (e.g., Azure, Power Platform, M365) to inform product strategy, evaluate technical feasibility, and partner effectively with engineering and cross functional teams
- Collaborate with stakeholders across Support, Services, Sales, and Marketing to design and execute rollout plans
- Support the resolution of complex issues escalated from Support or Services
- Partner with Marketing to align go-to-market strategies and drive adoption
- Maintain strong functional and industry expertise by engaging in professional communities, continuing education, and market research
- Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate
- Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight
- Other duties as assigned
Skills
- Experienced product leader and subject matter expert for their product domain and customer base
- Operate independently and provide thought leadership across product development teams
- Help shape product vision, strategy, and execution
- Serve as a mentor to junior product managers
- Build strong relationships with customers and internal stakeholders
- Proactively influence how work gets done
- Contribute to cross-functional improvements
- Represent the company and product as an emerging industry expert
- Define, communicate, and champion the product vision, strategy, and roadmap for internal and external stakeholders
- Demonstrates strong, nuanced prioritization by balancing market opportunities, customer and prospect feedback, strategic business goals, and product quality
- Translate strategy into Epics, Features, and User Stories that operationalize the product vision
- Maintain transparency around roadmap decisions and clearly articulate the 'why' behind prioritization
- Provide day-to-day leadership to UX, Engineering, QA, Documentation, and Database teams throughout development
- Own and ensure the integrity of the product backlog, lead backlog refinement and grooming
- Demonstrate strong written and verbal communication skills across diverse audiences
- Assist and mentor junior PMs, contributing to the evolution of product management practices
- Build and maintain deep relationships with users, clients, and other key constituents
- Gather feedback through Product Advisory Groups, client conversations, User Conference sessions, office hours, and site visits
- Identify opportunities to grow market share through existing and new product offerings
- Partner with Sales and Marketing teams to develop and refine product sales strategies
- Represent the product at conferences, tradeshows, and company events, often leading educational sessions
- Collect and analyze market and competitive data to ensure the product remains leading-edge
- Identify third-party partnership or licensing opportunities that support the product strategy
- Research opportunities for ethical AI and automation within product workflows and the organization
- Work closely with UX, Application Developers, and QA Engineers to ensure designs align with product vision and user needs
- Apply familiarity with Microsoft technologies (e.g., Azure, Power Platform, M365) to inform product strategy, evaluate technical feasibility, and partner effectively with engineering and cross functional teams
- Collaborate with stakeholders across Support, Services, Sales, and Marketing to design and execute rollout plans
- Support the resolution of complex issues escalated from Support or Services
- Partner with Marketing to align go-to-market strategies and drive adoption
- Maintain strong functional and industry expertise by engaging in professional communities, continuing education, and market research
- Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate
- Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight
- Other duties as assigned
- Bachelor's degree in Education, Higher Education Administration, Computer Science, or a field related to desired product area
- 6+ years of experience in a Product Manager role within a relevant industry
- Strong organizational and problem-solving skills with the ability to manage multiple projects independently
- Creative, analytical, and strategic thinker with demonstrated innovation in problem solving
- Familiarity with SDLC methodologies including Agile Scrum, shift-left practices, and Test-Driven Development (TDD)
- Experience with Aha! or similar product management tools
- Pragmatic Institute certification is a plus
Benefits
- Medical Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- PTO
- Paid Parental Leave
- Paid Holidays
- Short Term Disability
- Long Term Disability
- 401K
- Educational Assistance
- Annual bonus
Company Overview
Jenzabar provides software, strategies, and services for the administration of higher education institutions. It was founded in 1998, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.jenzabar.com.