Note: The job is a remote job and is open to candidates in USA. Registry Partners is seeking a Senior Program Manager to coordinate and manage clinical registry projects. The role involves overseeing data abstraction processes, providing training to staff, and ensuring high-quality outcomes through validation activities.
Responsibilities
- Manages all abstracting and registry operations/project related activities in accordance with applicable regulatory agencies for assigned specialty area(s)
- Ensures all Project Manager/Quality Manager instruction documents and policies and procedures are followed
- Ensures successful setup and implementation of new projects including working with each client to define project parameters/project roadmap, project expectations and requirements for the services RP will provide
- Conducts staff training on data abstraction software and facility Electronic Medical Record System(s)
- Provides clear expectations, goals and deadlines to project team(s)
- Conducts a re-abstraction of the first/second/three cases (if applicable). Provides timely feedback and consultation as needed to the abstractor
- Conducts a weekly re-abstraction of all opportunities for improvement (OFI’s) as well as a random sample of 5% of the cases completed to enforce and ensure data abstraction guidelines are being followed and interpreted accurately
- Compiles Opportunities for Improvement (OFI) logs or the equivalent per project specifications (weekly or monthly)
- Monitors validation compliance and completion for each assigned project and staff member by utilizing the various validation reports within Kimble
- Completes weekly case log verification for assigned projects on weekly case logs to verify cases are 100% complete
- Provides ongoing validation guidance and support to abstractors and other managers who are abstracting, as needed
- Schedules project team work assignments/hours to meet the needs of each project with accurate project forecasting
- Assists the Registry Services Director (RSD) or Vice President / Senior VP with providing corporate education regarding industry and/or regulatory agency changes/updates as needed
- Attends and actively participates in monthly meetings
- Prepares and submits accurate weekly reporting of project activities and tasks
- Consults industry related Q & A resources as needed for abstracting questions/clarifications as needed
- Identifies staffing needs based on workload and services being provided to the client, and recognizes additional work opportunities that may be available
- Monitors project priorities, deadlines and productivity to ensure staff work schedules and project expectations are being met
- Maintains all project related documentation
- Provides timely responses to employee and client questions and/or concerns as needed and consults with other management team members when necessary
- Proactively identifies and analyzes problems (employee and client) and discusses with RSD, to ensure a successful solution
- Fulfills committed work hours to meet the requirements of clients, employees and the company during normal business hours and across standard business days (Monday through Friday, 8:00 am to 5:00 pm in your time zone) and during non-standard hours (evenings, nights, weekends and holidays) as needed. Use of the company phone when out of office to maintain availability and assist with the expected response time, within four business hours of call, email or request for assistance
- All other duties as assigned
Skills
- Must be a Certified Metabolic and Bariatric Surgery Clinical Reviewer and a Certified NSQIP Surgical Clinical Reviewer (SCRs)
- At least 1 year of NSQIP registry abstraction and NSQIP database / registry management experience, with current NSQIP registry certification credentials (SCR), required
- At least 1 year of MBSAQIP Bariatric registry abstraction and database management experience, with current MBSCR registry certification credentials (MBSCR), required
- Proficient in Microsoft Office Products and/or Google office products, industry related core registry data abstraction specifications manuals, data abstraction software systems and electronic medical record applications, required
- Excellent communication, documentation, organization and planning skills, required
- Strong attention to detail, required
- At least 1 years of Quality Department management or other health related management experience, preferred
- Previous experience performing validation reviews or other work experience relating to Quality Control/Validation preferred
- Associate or Bachelor Degree in Health Information Management, Nursing or related field, preferred
- RHIT, RHIA, CPHQ, RN, preferred
- Exposure to quality improvement concepts and processes, preferred
- Ability to analyze, interpret and display data, preferred
Company Overview
Registry Partners is a healthcare company that provides registry management and consultancy services. It was founded in 2002, and is headquartered in Burlington, North Carolina, USA, with a workforce of 201-500 employees. Its website is http://registrypartners.com.