Note: The job is a remote job and is open to candidates in USA. Salvo Health is looking for experienced Medical Assistants to join the team! The Virtual Medical Assistant will provide administrative support to the care team, conduct patient intake calls, manage documentation in electronic health records, and ensure compliance with patient confidentiality and HIPAA regulations.
Responsibilities
- Conduct outbound calls to patients to complete patient intake calls
- Manage patient scheduling, appointments, and follow-ups
- Handle medical records, data entry, and documentation in EHR systems
- Monitor, triage, and respond to incoming member messages
- Ensure all patient records are accurately entered into the EHR system and update them as needed
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Provide general administrative support to care team and patients
- Manage patient tasks to ensure timely documentation and communication for all patients
Skills
- Proven experience as a medical assistant, virtual medical assistant, or administrative support role in a healthcare setting
- Experience working in a remote setting
- Experience making out-bound calls to patients
- Strong familiarity with electronic health records (EHR) systems (e.g., Epic, eCW, gGastro)
- Experience in message triaging, charting, or medical documentation
- Excellent communication and interpersonal skills, both written and verbal
- Strong organizational and time management abilities
- Ability to work independently and handle multiple tasks efficiently
- Experience working with GI conditions
- Familiarity with telemedicine platforms
Benefits
- Salvo offers a competitive salary and health benefits
- A remote work environment
- Flexible time-off
- A larger sense of mission
- Professional development and entrepreneurial opportunities
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