Note: The job is a remote job and is open to candidates in USA. Broadcast Music, Inc. (BMI) is a mission-driven organization at the forefront of music rights and creator advocacy. The Manager, Sr. Program Management serves as both a senior program leader and people manager within the Technology Program Management Office, accountable for driving consistent execution outcomes across high-impact technology programs while leading and developing a small team of Program Managers.
Responsibilities
- Owns delivery of complex, high-impact technology programs aligned to enterprise priorities, ensuring outcomes are achieved through disciplined planning, execution, and follow-through
- Leads cross-functional teams across Technology, Product, Operations, UX, and business stakeholders to drive execution outcomes, manage interdependencies, and resolve delivery risks
- Provides direct people leadership for 1 to 2 Program Managers by setting clear expectations, establishing priorities, and coaching team members to strengthen execution capability and professional growth
- Owns workload planning, capacity balancing, and sequencing across the team, ensuring resources are aligned to priorities and work is distributed effectively to support predictable delivery
- Reviews program plans, health reporting, and executive-level materials to ensure quality, clarity, and consistency, reinforcing strong communication and decision-ready visibility for leadership
- Drives performance feedback, development discussions, and ongoing coaching for direct reports, supporting engagement, accountability, and skill development in alignment with PgMO and HR guidelines
- Ensures consistent application of PgMO standards, tools, governance processes, and execution practices across assigned programs, reinforcing delivery discipline and operational rigor
- Acts as an escalation point for complex delivery issues, resource conflicts, and cross-program dependencies, exercising sound judgment to enable timely resolution and decision making
- Supports the team in a collaborative, flexible, and solutions-oriented manner, fostering effective working relationships and contributing to a positive, team-oriented environment
- Maintains regular in-office attendance in accordance with BMI workplace policies. Specific scheduling expectations may be discussed during the interview process
- Performs other duties as assigned or requested by management
- Limited travel may be required, estimated at approximately 10% or less
- Actively models and supports BMI's Core Values, contributing to a culture grounded in diversity, equity, and inclusion
Skills
- Minimum of five (5) years of experience leading complex, cross-functional programs or initiatives, with increasing accountability for delivery, preferably within technology, media, or similarly matrixed organizational environments
- Minimum of five (5) years of experience managing multi-workstream initiatives involving high levels of complexity, ambiguity, interdependencies, and competing priorities
- Demonstrated experience coaching, mentoring, or directly managing program or project management professionals, including setting expectations, providing performance feedback, and supporting professional development
- Advanced ability to lead and manage complex, cross-functional initiatives involving multiple stakeholders, interdependent workstreams, and high levels of ambiguity
- Demonstrated success influencing outcomes, driving alignment, and enabling decision making without direct authority through credibility, structured thinking, and strong relationships
- Strong relationship-building skills, with the ability to establish, maintain, and sustain effective partnerships with internal stakeholders at all organizational levels while working collaboratively in a team-oriented environment
- Experience engaging with and leading external parties, including vendors, consultants, and strategic partners, to support coordinated program delivery and execution
- Excellent written and verbal communication skills, with the ability to communicate clearly, concisely, and effectively across technical, business, and executive audiences
- Exceptional ability to synthesize complex information into clear, concise, and decision-ready insights, recommendations, and options tailored to executive and stakeholder audiences
- Demonstrated judgment in balancing speed, quality, risk, and tradeoffs when making execution, sequencing, and prioritization recommendations in complex environments
- Strong critical thinking, problem-solving, and creative skills applied to planning, execution, and continuous improvement
- Proven people leadership skills including coaching, mentoring, setting expectations, managing performance, and developing program management professionals
- Proven track record of effective execution and operational follow-through while managing multiple priorities simultaneously
- Excellent organizational, planning, and time management skills, with the ability to operate independently, exercise sound judgment, and navigate ambiguity in a fast-paced environment
- Bachelor's Degree in business, technology, or a related field preferred; or equivalent combination of education and significant relevant professional experience
- High level of proficiency with Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Outlook, with advanced expertise in Excel and PowerPoint preferred
Benefits
- Medical, Dental, and Vision Insurance
- 401K with employer match on 100% of the first 4%.
- Flexible Spending Accounts
- Hybrid Office Schedule & Remote Friday's
- Short-Term & Long-Term Disability Benefits
- Paid Vacation & Sick/Personal Time
- Paid Volunteer Time Off
- 12 Paid Holidays
- Summer Half-Days
- Company Paid Life Insurance
- Up To 12 weeks Paid Parental Leave
- Tuition Assistance Program
- Commuter Benefits (New York)
- Employee Resource Groups
- Entertainment discounts and access to BMI concerts and events in our offices
- Employee appreciation events and holiday parties hosted at all office locations
Company Overview
Company H1B Sponsorship