Note: The job is a remote job and is open to candidates in USA. Solutionreach, Inc. is a company focused on enhancing customer relationships through innovative solutions. They are seeking a Manager of Analytics to lead analytics execution and insight delivery across the revenue organization, partnering with leadership to define key metrics and translate data into actionable insights.
Responsibilities
- Building and owning reporting across the full customer lifecycle (acquisition, activation, onboarding, product adoption, churn, expansion, renewal)
- Defining and standardizing key metrics across Sales, Marketing, and Customer Success
- Translating business questions into structured analyses and clear, actionable recommendations
- Partnering with Customer Success leadership to strengthen visibility into retention, expansion, and customer health
- Proactively identifying trends, risks, and opportunities across the funnel and surfacing insights to leadership
- Managing and mentoring a Senior Sales Operations Analyst; setting priorities and ensuring high-quality output
- Driving alignment across teams by ensuring metrics are clearly defined, consistent, and adopted
- Partnering with Business Applications and Data teams to improve data quality, tracking, and reporting scalability
- Identifying opportunities to automate reporting and reduce manual work
- Initial focus will be on strengthening Customer Success and funnel visibility, with broader standardization across GTM over time
Skills
- 6+ years of experience in analytics, business operations, revenue operations, or a related data-driven function
- Experience supporting decision-making across Sales, Marketing, and/or Customer Success
- Prior experience managing or mentoring analysts (direct management experience preferred)
- Advanced Power BI experience (data modeling, DAX, performance optimization)
- Strong SQL skills and familiarity with data modeling and warehouse concepts (ETL/ELT, schemas, source of truth); experience with Big Query and Python is preferred
- Experience working with Salesforce and GTM systems; ability to partner cross-functionally with technical teams
- Strong business acumen with the ability to connect data insights to operational outcomes
- Excellent communication skills, with the ability to translate complex data into clear insights for non-technical stakeholders
- Takes ownership of outcomes, not just analysis
- Strong prioritization skills with a focus on high-impact work
- Comfortable operating in ambiguity and a fast-paced environment
- Effective at influencing cross-functional stakeholders
- Hands-on, proactive, and solutions-oriented
- Invested in developing others and raising the bar for team output
- SaaS industry experience is preferred
- Experience with Big Query and Python is preferred
Company Overview
For those looking to do meaningful work that matters, this could be the place for you. It was founded in 2000, and is headquartered in Lehi, Utah, USA, with a workforce of 501-1000 employees. Its website is http://www.solutionreach.com.Company H1B Sponsorship
Solutionreach, Inc. has a track record of offering H1B sponsorships, with 1 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.