Note: The job is a remote job and is open to candidates in USA. Element Critical is a company providing hybrid infrastructure solutions in an expanding portfolio of data center facilities. They are seeking a Manager, Commercial Planning & Analytics to own the reporting infrastructure and analytical frameworks that enable the commercial team to make informed decisions while partnering closely with Sales, Finance, and Operations.
Responsibilities
- Own and maintain capacity reporting across all Element Critical data center sites, providing real-time visibility into power, space, and connectivity availability to support sales pipeline management and operational planning
- Design, build, and maintain commercial dashboards and reporting tools that deliver actionable insights into product profitability, deal economics, and portfolio performance for senior leadership and the commercial team
- Develop and manage customer inventory and capacity tracking processes within NetSuite, ensuring data integrity and forecast accuracy to support contractual compliance, renewal planning, and scalable portfolio growth
- Establish and enforce data governance standards, KPIs, and reporting cadences that ensure consistency and reliability across commercial analytics, building organizational confidence in data-driven decision-making
- Serve as a strategic partner to cross-functional stakeholders in Sales, Finance, and Operations, driving the development of scalable workflows, tools, and systems that support commercial growth and market expansion
Skills
- Bachelor's degree in Business Administration, Finance, Data Analytics, or a related field; equivalent professional experience considered
- 5+ years of experience in commercial operations, capacity planning, or a closely related analytics function; data center, colocation, or technology infrastructure experience strongly preferred
- Advanced proficiency in Microsoft Excel (pivot tables, complex modeling, capacity reporting) and PowerPoint; ability to distill complex data into clear, executive-ready presentations
- Experience with NetSuite or comparable ERP/CRM platforms; familiarity with BI tools (Power BI, Tableau, or similar) and Visio is a plus
- Demonstrated ability to manage multiple concurrent initiatives with strong organizational discipline, attention to detail, and the ability to meet deadlines in a fast-paced environment
- Strong analytical and critical thinking skills with a proactive, solutions-oriented approach; comfortable working with ambiguous data sets and translating findings into clear business recommendations
Benefits
- PPO and HDHP Healthcare Plans
- FSA and HSA with above market Employer HSA Match
- Dental and Vision Insurance
- Employer Paid Disability and Life Insurance
- Additional Group Insurances
- Paid Vacation, Sick, and Personal Leave
- 10 Company Paid Holidays
- Paid Parental Leave
- 401k with up to 4% Employer Match
- Personal Development and Learning Opportunities
- Employee Referral Program
Company Overview
Data centers that are carrier-neutral, network-rich, concurrently maintainable & available in a variety of deployment sizes & densities. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is http://www.elementcritical.com/.