Note: The job is a remote job and is open to candidates in USA. The Hain Celestial Group is focused on delivering profitable growth through strategic customer partnerships. The Key Account Manager for Amazon/PurePlay will develop and execute business plans, manage customer relationships, and collaborate with cross-functional teams to drive sales and enhance brand presence.
Responsibilities
- Lead the development and execution of annual and quarterly joint business plans for assigned customer(s), aligned to volume, revenue, share, and profit targets
- Identify and pursue growth opportunities across assortment expansion, pricing optimization, in-store execution, and emerging eCommerce strategies
- Build and maintain senior-level relationships with customer leadership, including buyers, category managers, and merchant teams
- Serve as the primary point of contact for all account activity and business discussions
- Manage partners (based on customer)
- Collaborate across internal teams—Brand, Trade, Shopper Marketing, Finance, Supply Chain, Demand Planning, and Revenue Growth Management—to deliver end-to-end customer solutions
- Partner with agency teams or regional brokers as needed to amplify field-level execution and support priority initiatives
- Monitor, track, and report performance using syndicated data (e.g., Nielsen, IRI), retailer POS, and internal tools
- Lead the preparation and delivery of persuasive, data-driven selling stories to influence assortment, shelf placement, and promotional activity
- Deliver trade targets and promotional planning within trade guidelines
- Partner with analysts to ensure accurate accrual tracking and ROI measurement
- Proactively evaluate pricing, promotional efficiency, and deductions to improve spend effectiveness
- Implement 4P strategies (product, placement, price, promotion) across the retailer ecosystem
- Support in-store execution, retail marketing activation, and eCommerce content optimization initiatives
- Own forecasting accuracy in collaboration with Demand Planning
- Provide weekly recaps, monthly forecasts, and account-specific updates to leadership
Skills
- Bachelor's degree in Business, Marketing, or a related field required
- 5+ years of CPG industry experience in a key account, customer development, or retail-facing sales role. Amazon experience preferred
- Demonstrated success in delivering sales and profit targets with national and/or regional retailers
- Deep understanding of category management principles, shopper behavior, and market analytics tools (e.g., Nielsen, IRI)
- Strong financial acumen with experience managing trade spend, forecasting, and P&L influence
- Highly skilled communicator and presenter, with a proven ability to influence across internal and external stakeholders
- Self-starter with strong ownership mentality, project management capabilities, and ability to thrive in a fast-paced, entrepreneurial environment
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook) and trade planning systems
- Experience managing natural, organic, or better-for-you CPG brands
- Exposure to eCommerce platforms or omni-channel sales strategies
- Knowledge of major North American retailers and their systems (e.g. Amazon Vendor Central)
Benefits
- Medical, Prescription, Dental, Vision Coverage
- Flexible spending accounts
- Disability coverage
- Life insurance
- Critical illness and accident insurance
- Legal and identity protection insurance
- Pet insurance
- Employee assistance program
- Commuter benefits
- Tuition assistance
- Adoption assistance
- 401(k)
- PTO
- Parental Leave
Company Overview
The Hain Celestial Group is a natural and organic food and personal care products company. It was founded in 1993, and is headquartered in Boulder, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://www.hain.com/.