[Remote] Key Account Manager - Amazon, Personal Health (US Remote, Seattle, WA , preferred, or Stamford, CT)

Note: The job is a remote job and is open to candidates in USA. Philips is a health technology company dedicated to improving access to quality healthcare. The Key Account Manager for Amazon in the Personal Health division is responsible for executing operational and tactical plans to enhance the performance of key accounts, ensuring effective collaboration across various teams and maintaining strong operational discipline.

Responsibilities

• You will execute key account strategies by turning business priorities into clear actions, timelines, and deliverables
• You will own forecasting, reporting, and performance tracking across monthly, quarterly, and annual plans to support strong account results
• You will monitor sales, promotions, identify risks and opportunities and recommend next steps
• You will support promotional and trade execution from planning through post-event analysis while ensuring budget alignment and return on investment
• You will drive operational excellence by maintaining accurate data, streamlining processes, and ensuring flawless execution across tools and systems
• You will partner cross-functionally with sales, marketing, finance, analytics, and planning teams to keep account plans aligned and moving forward
• You will provide customer-facing support through meeting preparation, performance updates, and insight-driven communication that strengthens execution and decision-making

Skills

• You have a Bachelor's degree in Business, Marketing, Sales, or equivalent and you've acquired a minimum of 2+ years of experience in Account Management, Sales Operations, Analytics, or related field
• You have exposure to eCommerce / Amazon environment and experience working with sales reporting and forecasting tools
• You bring strong operational discipline, with the ability to execute forecasts, promotions, and reporting accurately and on time
• You use data confidently to interpret key performance indicators, spot risks early, and translate insights into clear action plans
• You demonstrate exceptional attention to detail across forecasting, trade activities, promotions, and reporting
• You manage multiple priorities effectively, balancing deadlines while focusing on the issues that will have the greatest business impact
• You apply working knowledge of Amazon or eCommerce execution, including inventory flow, promotions, digital shelf fundamentals, and pricing or catalog management
• Collaborate seamlessly across demand planning, marketing, finance, and analytics, ensuring stakeholders stay aligned and deliver on time
• Communicate with clarity and ownership, providing concise updates, driving issues to resolution, and identifying opportunities to improve processes, tools, and reporting
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position
• While this role may be performed remotely in the US, preference will be given to candidates based in (or able to work regularly from) Seattle, WA; Stamford, CT is also a key hub for this team
• CPG and Amazon account management experience is preferred

Benefits

• Company fleet/car
• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement

Company Overview